Ubuntu
hplip package

hp-check UBUNTU 16.04 hplip error python3-dev -devel package is missing/incompatible

Bug #1680995 reported by XIMO ALP
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

My printer is detected by Ubuntu 16.04 but not by HPLIP v.3.6.11 ( I cant setup with HP Device Manager because no detect any USB device as my printer)
I can print but I cant use scan programs(Simply Scan)

My printer DfficeJet Pro All in One 8710

Revision history for this message
XIMO ALP (xcharc) wrote :

perdon 3.16.11 not 3.6.11

Thanks

Colin Watson (cjwatson)
affects: launchpad → hplip (Ubuntu)
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Ximo,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1680995
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
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