HP OfficeJet 4xxx queues printout mode do not use both color and black cartridges at once
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: cupsys
The driver(s?) for the 4xxx series of HP OfficeJet printers have the following problem: Printout mode can use either the color or the black cartridge, never both. If one needs to use both cartridges, he is to bypass printout and choose in the detailed field below "resolution, quality, ink type, media type" the proper detailed mode.
No one should use only the color cartridge to print in color mode.
I checked the following drivers, and all of them have this issue:
OfficeJet 4100
4105
4110
4115
4200
4300
All of the above, using only the recommended option (foomatic/hpijs).
I also checked drivers for some non 4xxx series (5100, some 6xxx and some 7xxx, for example) and none of those has this problem, so this is 4xxx specific.
Changed in cupsys: | |
importance: | Undecided → Medium |
status: | New → Confirmed |
Changed in hplip: | |
status: | New → Confirmed |
I have reported this problem to the HPLIP developers at HP. It originates in the case that some printers of the type of your printer were sold only with the CMY color cartridge and without black cartridge. The solution will be to distinguish more detailed between printer models when assigning the default settings.