HPlib not working (from repo)- non hplib (3.16.7 and above) able to install

Bug #1631431 reported by Thomas Prüfer
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
New
Medium
Unassigned

Bug Description

Since approx two weeks you are not able anymore to use HPlib from repo or from online installation (hplib 3.16.7 and above tried). During installation from hp the install rutine fails (qt gui). The repo version see this report.

ProblemType: Crash
DistroRelease: Ubuntu 16.10
Package: hplip-data 3.16.7+repack0-1ubuntu1
Uname: Linux 4.8.0-040800-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CrashCounter: 1
CurrentDesktop: GNOME
Date: Fri Oct 7 18:19:15 2016
Dependencies:
 gcc-6-base 6.2.0-5ubuntu12
 libc6 2.24-3ubuntu1
 libgcc1 1:6.2.0-5ubuntu12
 liblzma5 5.1.1alpha+20120614-2.1ubuntu1
 xz-utils 5.1.1alpha+20120614-2.1ubuntu1
ExecutablePath: /usr/share/hplip/toolbox.py
InstallationDate: Installed on 2016-10-04 (2 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20161004)
InterpreterPath: /usr/bin/python3.5
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad file descriptor
MachineType: Gigabyte Technology Co., Ltd. Default string
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Officejet-Pro-8610.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Officejet-Pro-8610.ppd: Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.8.0-040800-generic root=UUID=c1ba50e2-7666-4084-a69d-8a862d572883 ro rootflags=subvol=@ quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-toolbox']
SourcePackage: hplip
Title: toolbox.py crashed with TypeError in /usr/bin/hp-toolbox: 'NoneType' object is not iterable
Traceback:
 Traceback (most recent call last):
   File "/usr/bin/hp-toolbox", line 269, in <module>
     QApplication, ui_package = utils.import_dialog(ui_toolkit)
 TypeError: 'NoneType' object is not iterable
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 08/31/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F6a
dmi.board.asset.tag: Default string
dmi.board.name: X99-Ultra Gaming-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF6a:bd08/31/2016:svnGigabyteTechnologyCo.,Ltd.:pnDefaultstring:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX99-UltraGaming-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Thomas Prüfer (thouas) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1620517, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
Changed in hplip (Ubuntu):
importance: Undecided → Medium
information type: Private → Public
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