Activity log for bug #1627710

Date Who What changed Old value New value Message
2016-09-26 11:42:56 Ezekiel bug added bug
2016-09-26 11:42:56 Ezekiel attachment added Sad face made from ubuntu logo. Sorry for the not helpfull attachment. https://bugs.launchpad.net/bugs/1627710/+attachment/4748771/+files/sad-face-ubuntu.png
2017-01-12 01:35:27 penalvch sane-backends (Ubuntu): importance Undecided Low
2017-01-12 01:35:27 penalvch sane-backends (Ubuntu): status New Incomplete
2017-02-20 23:52:55 penalvch sane-backends (Ubuntu): status Incomplete New
2018-02-19 04:50:21 yossarian holmberg bug added subscriber yossarian holmberg
2018-02-19 04:50:52 Launchpad Janitor sane-backends (Ubuntu): status New Confirmed
2018-02-19 09:52:40 penalvch attachment removed Sad face made from ubuntu logo. Sorry for the not helpfull attachment. https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1627710/+attachment/4748771/+files/sad-face-ubuntu.png
2018-02-19 09:54:15 penalvch description I have a network printer - HP LaserJet Professional m1212 nf MFP set as a network printer and working with several other pc (windows). Steps I used: 1. type 'sudo hp-setup' in the terminal, then entering my password. 2. select the second option (network/ethernet/wireless) and click next 3. scan successfully found my printer's ip address 4. click next 5. click add printer 6. seeing a nasty python error in the terminal: """ HP Linux Imaging and Printing System (ver. 3.16.3) Printer/Fax Setup Utility ver. 9.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp) Traceback (most recent call last): File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked self.showAddPrinterPage() File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage self.readwriteFaxInformation() File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' Traceback (most recent call last): File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked self.showAddPrinterPage() File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage self.readwriteFaxInformation() File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation d = fax.getFaxDevice(self.fax_uri, disable_dbus=True) File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus) File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__ sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' """ NOTE TO DEVS: Thanks for deving so much but I can't depend on my Ubuntu machine because I can't setup the printer. FOR 6 FUCKING MONTHS. I know you try really hard. But this is a plain failure. It saddens me deeply because I really love Ubuntu. Just convinced a Debian guy to give Unity a try the other day. But I depend on windows for a fucking printer. It sucks, it really does. I wish you'd stop releasing new OSes twice a year and focus on making the ones you do release work. FUCK YOU CANONICAL FOR NOT MANAGING TO FINISH THE JOB YOU HAVE BEEN STARTING SO WELL FOR ALL THESE YEARS. I have a HP LaserJet Professional m1212 nf MFP setup as a network printer. When I run hp-setup, hplip crashes. Steps I used: 1. type 'sudo hp-setup' in the terminal, then entering my password. 2. select the second option (network/ethernet/wireless) and click next 3. scan successfully found my printer's ip address 4. click next 5. click add printer 6. seeing a nasty python error in the terminal: """ HP Linux Imaging and Printing System (ver. 3.16.3) Printer/Fax Setup Utility ver. 9.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp) Traceback (most recent call last):   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked     self.showAddPrinterPage()   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage     self.readwriteFaxInformation()   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus)   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' Traceback (most recent call last):   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked     self.showAddPrinterPage()   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage     self.readwriteFaxInformation()   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus)   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' """
2018-02-19 09:55:44 penalvch description I have a HP LaserJet Professional m1212 nf MFP setup as a network printer. When I run hp-setup, hplip crashes. Steps I used: 1. type 'sudo hp-setup' in the terminal, then entering my password. 2. select the second option (network/ethernet/wireless) and click next 3. scan successfully found my printer's ip address 4. click next 5. click add printer 6. seeing a nasty python error in the terminal: """ HP Linux Imaging and Printing System (ver. 3.16.3) Printer/Fax Setup Utility ver. 9.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp) Traceback (most recent call last):   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked     self.showAddPrinterPage()   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage     self.readwriteFaxInformation()   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus)   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' Traceback (most recent call last):   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked     self.showAddPrinterPage()   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage     self.readwriteFaxInformation()   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus)   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' """ I have a HP LaserJet Professional m1212 nf MFP setup as a network printer. When I run hp-setup, hplip crashes. Steps I used: 1. type 'sudo hp-setup' in the terminal, then entering my password. 2. select the second option (network/ethernet/wireless) and click next 3. scan successfully found my printer's ip address 4. click next 5. click add printer 6. seeing a nasty python error in the terminal: """ HP Linux Imaging and Printing System (ver. 3.16.3) Printer/Fax Setup Utility ver. 9.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=slp) Traceback (most recent call last):   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked     self.showAddPrinterPage()   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage     self.readwriteFaxInformation()   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus)   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' Traceback (most recent call last):   File "/usr/share/hplip/ui4/setupdialog.py", line 1304, in NextButton_clicked     self.showAddPrinterPage()   File "/usr/share/hplip/ui4/setupdialog.py", line 730, in showAddPrinterPage     self.readwriteFaxInformation()   File "/usr/share/hplip/ui4/setupdialog.py", line 1099, in readwriteFaxInformation     d = fax.getFaxDevice(self.fax_uri, disable_dbus=True)   File "/usr/share/hplip/fax/fax.py", line 534, in getFaxDevice     return MarvellFaxDevice(device_uri, printer_name, callback, fax_type, disable_dbus)   File "/usr/share/hplip/fax/marvellfax.py", line 91, in __init__     sendfax_a_path = os.readlink(sendfax_path+"/hp-sendfax") OSError: [Errno 22] Invalid argument: '/usr/bin/hp-sendfax' """ WORKAROUND: Use hplip 3.17.11 from upstream's website: https://developers.hp.com/hp-linux-imaging-and-printing
2018-02-19 09:55:49 penalvch affects sane-backends (Ubuntu) hplip (Ubuntu)
2018-02-19 09:57:00 penalvch summary sudo hp-setup fails hplip crashes running: sudo hp-setup