systray.py crashed with SIGSEGV in PyCFunction_Call()

Bug #1608728 reported by Jose Gómez
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
New
Undecided
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Bug Description

Error appeared after startup.

ProblemType: Crash
DistroRelease: Ubuntu 16.10
Package: hplip-data 3.16.7+repack0-1
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.3-0ubuntu1
Architecture: amd64
CupsErrorLog:

CurrentDesktop: X-Cinnamon
Date: Tue Aug 2 01:00:45 2016
Dependencies:
 gcc-6-base 6.1.1-10ubuntu11
 libc6 2.23-1ubuntu1
 libgcc1 1:6.1.1-10ubuntu11
 liblzma5 5.1.1alpha+20120614-2.1ubuntu1
 xz-utils 5.1.1alpha+20120614-2.1ubuntu1
ExecutablePath: /usr/share/hplip/systray.py
InstallationDate: Installed on 2016-07-21 (11 days ago)
InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Alpha amd64 (20160718)
InterpreterPath: /usr/bin/python3.5
Lpstat: device for Officejet_6820: hp:/net/Officejet_6800?ip=10.0.0.9
MachineType: Dell Inc. XPS 15 9530
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Officejet_6820.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Officejet_6820.ppd: Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-systray -x
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed root=UUID=648e12e1-2963-4f49-9f45-7e2f54655bb6 ro quiet splash vt.handoff=7
SegvAnalysis:
 Segfault happened at: 0x7f30b249aef9: mov 0x30(%rax),%edx
 PC (0x7f30b249aef9) ok
 source "0x30(%rax)" (0x000000b0) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
 ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
 ?? () from /usr/lib/python3/dist-packages/PyQt5/QtWidgets.cpython-35m-x86_64-linux-gnu.so
 PyCFunction_Call ()
 PyEval_EvalFrameEx ()
Title: systray.py crashed with SIGSEGV in PyCFunction_Call()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/30/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/30/2015:svnDellInc.:pnXPS159530:pvrA09:rvnDellInc.:rnXPS159530:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jose Gómez (adler-dreamcoder) wrote :
Revision history for this message
Jose Gómez (adler-dreamcoder) wrote :

Or maybe after printing (which I did shortly after startup).

Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1586519, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

information type: Private → Public
tags: removed: need-amd64-retrace
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