HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo -m)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Hi.
According to http://
$ lpinfo -m | grep 8740
gutenprint.
foomatic:
foomatic:
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: hplip (not installed)
ProcVersionSign
Uname: Linux 4.4.0-24-generic i686
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
CupsErrorLog:
CurrentDesktop: KDE
Date: Thu Jun 23 17:03:01 2016
InstallationDate: Installed on 2016-04-26 (58 days ago)
InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: VMware, Inc. VMware Virtual Platform
Papersize: a4
PpdFiles: VMware_
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/02/2015
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: VMware Virtual Platform
dmi.product.
dmi.sys.vendor: VMware, Inc.
Can you run the command "hp-check" on the terminal and provide us the output here