python 3.4 vs python 2.7 ??? package hplip-data 3.14.3-0ubuntu3.3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

[David Wilson]

I previously had problems loading software and the had to type the following to get it to work.

 setpython2.7 ! to revert default python 3.4 back to 2.7

ll /usr/bin/pyt* ! test reversion worked then run the software update

setpython3.4 ! return or reset to python 3.4 as default then test again to confirm

That worked before and I stopped doing it when for several updates it did not appear to be necessary.

Hope this helps.

ddw

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: hplip-data 3.14.3-0ubuntu3.4
ProcVersionSignature: Ubuntu 3.8.0-35.50-generic 3.8.13.13
Uname: Linux 3.8.0-35-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
CupsErrorLog:
 W [30/Jul/2015:21:55:32 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-Officejet-Pro-8500-A910-2-Gray..' already exists
 W [30/Jul/2015:21:55:32 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-Officejet-Pro-8500-A910-2-RGB..' already exists
 W [30/Jul/2015:21:55:32 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-Officejet-Pro-8600-Gray..' already exists
 W [30/Jul/2015:21:55:32 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-Officejet-Pro-8600-RGB..' already exists
Date: Thu Jul 30 21:55:00 2015
DuplicateSignature: package:hplip-data:3.14.3-0ubuntu3.3:subprocess new pre-removal script returned error exit status 1
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2013-05-17 (804 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
Lpstat:
 device for HP-Officejet-Pro-8500-A910-2: hp:/net/Officejet_Pro_8500_A910?zc=dhcppc2
 device for HP-Officejet-Pro-8600: hp:/net/Officejet_Pro_8600?zc=HPB60CCE
MachineType: LENOVO 6457W56
PackageArchitecture: all
Papersize: letter
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
PpdFiles:
 HP-Officejet-Pro-8600: HP Officejet Pro 8600, hpcups 3.14.3
 HP-Officejet-Pro-8500-A910-2: HP Officejet Pro 8500 a910, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-35-generic root=UUID=360a51bb-40c0-4908-8298-cfa12de90710 ro quiet splash
SourcePackage: hplip
Title: package hplip-data 3.14.3-0ubuntu3.3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/08/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 7LETC7WW (2.27 )
dmi.board.name: 6457W56
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7LETC7WW(2.27):bd04/08/2010:svnLENOVO:pn6457W56:pvrThinkPadT61p:rvnLENOVO:rn6457W56:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 6457W56
dmi.product.version: ThinkPad T61p
dmi.sys.vendor: LENOVO

[gf (gf-interlinks-deactivatedaccount)]

Hello David
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1480032
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]

[Launchpad Janitor (janitor)]

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]