Hi Till!

Sorry I didn't answer before. I was at home, not near the hp printer.

I have again tried to print. As I had uninstalled HPLIP, I re-installed it. The version is now: 3.15.4. Device Manager Version 15.0 (Qt4).

It still doesn't work.

I get a notice which says: Print job failed - required plugin missing.

If you could help I would be really grateful.

Best regards,

Tristram


> Date: Mon, 27 Jul 2015 13:59:31 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1460080] Re: HP laserjet 1018 no longer works
> 
> ** Changed in: hplip (Ubuntu)
>      Assignee: (unassigned) => Till Kamppeter (till-kamppeter)
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1460080
> 
> Title:
>   HP laserjet 1018 no longer works
> 
> Status in HPLIP:
>   Incomplete
> Status in hplip package in Ubuntu:
>   New
> 
> Bug description:
>   My first experience of Ubuntu was Utopic Unicorn, about 2 months ago. I installed HPLIP, so as to use my HP Laserjet 1018 printer, and it all worked fine. On upgrading to Ubuntu 15.04, my printer stopped working. I have tried everything I can think of: upgrading HPLIP, removing HPLIP and installing an alternative driver (foomatic), deleting and adding the printer, nothing works. I have also downloaded and installed all updates to Ubuntu. I have noticed, checking through previous bug reports, that this appears to be a recurring problem: people's HP printers work OK until, on upgrading Ubuntu, they suddenly stopped working. Can it be that beta versions are not being properly tested? Having spent most of yesterday on this problem, and having being seriously ticked off by my boss, about it, I am unwilling to spend further time on it. I was going to include some screens shots to support my case, but I can't see how to do this. Here are some more details:
>   As of now:
>   listed printers are: Canon ip1900 series
>                                      HP Laserjet 1018 (default) / Enabled --> OK / Shared --> OK
>                                                                          Description: Hewlett-Packard HP LaserJet 1018
>                                                                          Location: tristram-Aspire-5570Z
>                                                                          Device URI: usb://HP/LaserJet%201018?serial=LF04EKT
>                                                                          Make and Model: HP LaserJet 1018 Foomatic/foo2zjs-z1 (recommended)
>                                                                          Printer state: Idle - Sending data to printer.
> 
>   Trying to print a test page produces a little box that says: "Submitted - Test page submitted as job (whatever)"
>   Noticing that, above, the driver appears to be set to Foomatic, I tried changing it. Now it reads:
>                                                                          Make and Model: HP LaserJet 1018, hpcups 3.15.4, requires proprietary plugin
> 
>   I pressed the "Print Test Page" button, and got:  "Submitted - Test page submitted as job 64". As usual, nothing happens.
>   All this time, the printer is turned on, and connected to my laptop via USB cable, needless to say. On viewing Document print status I have: Job: 64 /User: tristram /Document: Test Page / Printer: Hewlett-Packard-HP-LaserJet-1018 / Size: 1k /Time submitted: 11 minutes ago / Status (printer appears with a red sign) : Stopped - Printer error
>   On viewing job attributes, I have (for instance, a screen shot would be really useful here):
>   job-more-info: http://localhost:631/jobs/64 (...)
>   job-printer-state-message: Filter failed
>   job-printer-state-reasons: ['hplip.plugin-error'] (...)
>   job-state-reasons: job-completed-with-errors  (...)
> 
>   There's more info in this report, but I don't know what you need...
> 
>   I hope this is enough for you people to work on. Meanwhile, I'm
>   seriously thinking of downgrading my Ubuntu version to what it was
>   before, and HPLIP also, except that I don't know for sure what the
>   working version was....
> 
>   Thank you very much,
> 
>   Tristram
> 
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: hplip 3.15.2-0ubuntu4.1
>   ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
>   Uname: Linux 3.19.0-18-generic i686
>   ApportVersion: 2.17.2-0ubuntu1.1
>   Architecture: i386
>   CupsErrorLog:
>    E [29/May/2015:09:53:50 -0300] [cups-deviced] PID 12270 (hpfax) stopped with status 1!
>    E [29/May/2015:09:54:39 -0300] [cups-deviced] PID 12722 (hpfax) stopped with status 1!
>    W [29/May/2015:09:55:28 -0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-1018-Gray..' already exists
>   CurrentDesktop: Unity
>   Date: Fri May 29 10:00:31 2015
>   InstallationDate: Installed on 2015-01-15 (134 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release i386 (20141022.1)
>   Lpstat:
>    device for Canon-iP1900-series: usb://Canon/iP1900%20series?serial=C6EDE8
>    device for Hewlett-Packard-HP-LaserJet-1018: usb://HP/LaserJet%201018?serial=LF04EKT
>   MachineType: Acer, inc. Aspire 5570Z
>   Papersize: letter
>   PccardctlIdent:
>    Socket 0:
>      no product info available
>   PccardctlStatus:
>    Socket 0:
>      no card
>   PpdFiles:
>    Canon-iP1900-series: Canon iP1900 series Ver.3.90
>    Hewlett-Packard-HP-LaserJet-1018: HP LaserJet 1018 Foomatic/foo2zjs-z1 (recommended)
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=cb168c94-8297-42bf-9400-5acfcb55fdb2 ro quiet splash vt.handoff=7
>   SourcePackage: hplip
>   UpgradeStatus: Upgraded to vivid on 2015-04-24 (34 days ago)
>   dmi.bios.date: 04/10/07
>   dmi.bios.vendor: Acer
>   dmi.bios.version: v1.3505
>   dmi.board.name: Prespa1
>   dmi.board.vendor: Acer, Inc.
>   dmi.board.version: Not Applicable
>   dmi.chassis.type: 1
>   dmi.chassis.vendor: Acer, Inc.
>   dmi.chassis.version: N/A
>   dmi.modalias: dmi:bvnAcer:bvrv1.3505:bd04/10/07:svnAcer,inc.:pnAspire5570Z:pvrNotApplicable:rvnAcer,Inc.:rnPrespa1:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
>   dmi.product.name: Aspire 5570Z
>   dmi.product.version: Not Applicable
>   dmi.sys.vendor: Acer, inc.
> 
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