hp-plugin needs /usr/bin/python to point to python3*

Bug #1448794 reported by Leo Milano
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
Confirmed
Undecided
Unassigned
One Hundred Papercuts
Confirmed
Medium
Unassigned
hplip (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

After upgrading to Vivid, my HP LaserJet M1212nf MFP would not work anymore, and trying to install the binary driver, as prompted by the HPLIP utility would fail. After fiddling for a good hour, I realized that the utility was failing to load the python modules for hplip:

####
$ gksu hp-plugin

[ ... ]

Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive...............................
Error importing HPLIP modules. Is HPLIP installed?
####

I changed to /usr/bin, and noticed that python was a symlink to python2.7; I temporarily made it be a symlink to python3.4, and I managed to install the proprietary plugin for my printer. However, other software would crash, so I reverted to have the symlink pointing to the old python2.7 location.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: hplip 3.15.2-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-15.15-lowlatency 3.19.3
Uname: Linux 3.19.0-15-lowlatency x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Apr 26 16:13:19 2015
Lpstat:
 device for HP_COLOR_LaserJet: hp:/net/HP_LaserJet_200_color_M251nw?zc=NPI6A3827
 device for HP_LaserJet_Professional_M1212nf_MFP: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4316YPR1a
MachineType: Gigabyte Technology Co., Ltd. Z87-D3HP
Papersize: letter
PpdFiles:
 HP_COLOR_LaserJet: HP LaserJet 200 color M251 Postscript (recommended)
 HP_LaserJet_Professional_M1212nf_MFP: HP LaserJet Professional m1212nf MFP, hpcups 3.15.2, requires proprietary plugin
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-lowlatency root=UUID=edc6b677-0e99-4da6-83b8-12f019053f9f ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to vivid on 2014-04-12 (378 days ago)
dmi.bios.date: 08/12/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F7
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-D3HP-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd08/12/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87-D3HP:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87-D3HP-CF:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Z87-D3HP
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Leo Milano (lmilano) wrote :
Changed in hplip:
status: New → Confirmed
Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

This is already worked on by the HPLIP upstream developers at HP.

Changed in hundredpapercuts:
status: New → Confirmed
Changed in hplip (Ubuntu):
importance: Undecided → Medium
Changed in hundredpapercuts:
importance: Undecided → Medium
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