config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext

Bug #1422841 reported by Lyn Perrine
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
New
Medium
Unassigned

Bug Description

To reproduce launch lubuntu and start with lxde after intsalling an hp printer through sudo hp-setup -i. Log into the lubuntu session and a system problem will be reported.

hplip:
  Installed: 3.15.2-0ubuntu2
  Candidate: 3.15.2-0ubuntu2
  Version table:
 *** 3.15.2-0ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status
Description: Ubuntu Vivid Vervet (development branch)
Release: 15.04

I expected the system to boot without crashing. Instead it crashed as I logged in.

ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
Date: Sun Feb 15 17:54:18 2015
ExecutablePath: /usr/share/hplip/config_usb_printer.py
InstallationDate: Installed on 2014-09-30 (139 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140930)
InterpreterPath: /usr/bin/python2.7
Lpstat:
 device for HP-Photosmart-C6300-series: usb://HP/Photosmart%20C6300%20series?serial=MY93K9F0R10544&interface=1
 device for Photosmart_C6300: hp:/usb/Photosmart_C6300_series?serial=MY93K9F0R10544
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
PackageArchitecture: all
Papersize: letter
PpdFiles:
 HP-Photosmart-C6300-series: HP Photosmart c6300 Series, hpcups 3.15.2
 Photosmart_C6300: HP Photosmart c6300 Series, hpcups 3.15.2
ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 001:003
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-13-generic root=UUID=fa3d31ba-9fc4-4678-a8aa-8d59172ca54a ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw
PythonArgs: ['/usr/bin/hp-config_usb_printer', '001:003']
SourcePackage: hplip
Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
UpgradeStatus: Upgraded to vivid on 2014-12-12 (66 days ago)
UserGroups:

dmi.bios.date: 04/25/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.00
dmi.board.name: H97M Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd04/25/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH97MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Lyn Perrine (walterorlin) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1419888, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
Changed in hplip (Ubuntu):
importance: Undecided → Medium
information type: Private → Public
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