| 2015-02-14 19:04:05 |
Angel Guzman Maeso |
bug |
|
|
added bug |
| 2015-02-14 19:10:28 |
Apport retracing service |
tags |
amd64 apport-crash need-duplicate-check vivid |
amd64 apport-crash vivid |
|
| 2015-02-14 19:10:29 |
Apport retracing service |
hplip (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-02-14 19:10:30 |
Apport retracing service |
bug |
|
|
added subscriber Crash bug triagers for Ubuntu packages |
| 2015-02-15 09:09:10 |
Launchpad Janitor |
hplip (Ubuntu): status |
New |
Confirmed |
|
| 2015-03-22 20:59:09 |
Till Kamppeter |
information type |
Private |
Public |
|
| 2015-03-22 20:59:30 |
Till Kamppeter |
bug task added |
|
hplip |
|
| 2015-03-25 17:32:46 |
Denys Usynin |
bug |
|
|
added subscriber Denys Usynin |
| 2015-03-31 18:57:22 |
Chris Hermansen |
bug watch added |
|
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=600360 |
|
| 2015-04-17 09:02:47 |
Suma Byrappa |
hplip: status |
New |
Fix Released |
|
| 2015-04-20 19:36:19 |
Brian Murray |
hplip (Ubuntu): status |
Confirmed |
Triaged |
|
| 2015-04-20 19:36:27 |
Brian Murray |
nominated for series |
|
Ubuntu Vivid |
|
| 2015-04-20 19:36:27 |
Brian Murray |
bug task added |
|
hplip (Ubuntu Vivid) |
|
| 2015-04-20 19:36:34 |
Brian Murray |
hplip (Ubuntu Vivid): milestone |
|
vivid-updates |
|
| 2015-04-21 07:12:27 |
Suma Byrappa |
attachment added |
|
pluginhandler.patch https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1422004/+attachment/4380349/+files/pluginhandler.patch |
|
| 2015-04-21 08:22:10 |
Ubuntu Foundations Team Bug Bot |
tags |
amd64 apport-crash vivid |
amd64 apport-crash patch vivid |
|
| 2015-04-21 08:22:18 |
Ubuntu Foundations Team Bug Bot |
bug |
|
|
added subscriber Ubuntu Review Team |
| 2015-04-25 11:32:42 |
Giorgos Kylafas |
bug |
|
|
added subscriber Giorgos Kylafas |
| 2015-04-29 19:24:17 |
Mario Vukelic |
bug |
|
|
added subscriber Mario Vukelic |
| 2015-05-04 08:53:51 |
Sebastien Bacher |
hplip (Ubuntu Vivid): assignee |
|
Till Kamppeter (till-kamppeter) |
|
| 2015-05-04 12:13:44 |
Till Kamppeter |
hplip (Ubuntu Vivid): status |
Triaged |
Fix Released |
|
| 2015-05-04 20:08:25 |
Till Kamppeter |
hplip (Ubuntu Vivid): status |
Fix Released |
In Progress |
|
| 2015-05-04 21:06:14 |
Till Kamppeter |
description |
Crash on startup
ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
CupsErrorLog: E [14/Feb/2015:19:56:52 +0100] Unable to open listen socket for address [v1.::1]:631 - Cannot assign requested address.
Date: Sat Feb 14 05:59:51 2015
ExecutablePath: /usr/share/hplip/pkservice.py
InstallationDate: Installed on 2014-05-08 (282 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
Lpstat:
device for HP-Deskjet-1000-J110-series: usb://HP/Deskjet%201000%20J110%20series?serial=CN33A18VXG05YD
device for PDF: cups-pdf:/
MachineType: Acer Aspire 5943G
PackageArchitecture: all
Papersize: a4
PpdFiles:
HP-Deskjet-1000-J110-series: HP Deskjet 1000 j110 Series, hpcups 3.15.2
PDF: Generic CUPS-PDF Printer
ProcCmdline: /usr/bin/python3 /usr/bin/hp-pkservice
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=e9be64c9-5b7e-438a-ac82-6b89bf946a86 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-pkservice']
SourcePackage: hplip
Title: pkservice.py crashed with AttributeError in __init__(): 'module' object has no attribute 'MainLoop'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/21/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.15
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5943G
dmi.board.vendor: Acer
dmi.board.version: V1.15
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.15
dmi.modalias: dmi:bvnAcer:bvrV1.15:bd10/21/2010:svnAcer:pnAspire5943G:pvrV1.15:rvnAcer:rnAspire5943G:rvrV1.15:cvnAcer:ct10:cvrV1.15:
dmi.product.name: Aspire 5943G
dmi.product.version: V1.15
dmi.sys.vendor: Acer |
If an HP printer needs HPLIP with HP's proprietary plug-in (firmware files for printers, proprietary driver code pieces for printing and/or scanning) the automatically initiated installation of the plug-in fails and causes crash reports, leading to crash report pop-ups and non-working printing and scanning functionality. The problem is caused by the switchover from Python2 to Python3 in Vivid, especially also that the Python3 executable is named "python3" and not "python".
If the crash happens shortly before shutdown or reboot the pop-up can appear right after log-in.
[Impact]
All Vivid users who use a printer or multi-function device which needs HP's proprietary plug-in get crash pop-ups and their devices will not completely work or not work at all.
[Test Case]
Connect an HP printer or multi-function device which needs the plug-in (for which models see this bug report and the numerous duplicates) and set it up. As soon as the plug-in gets downloaded and installed, crash reports pop up, and the devices functionality which needs the plug-in will not work as plug-in installation does not complete.
The proposed package solves the problem.
[Regression Potential]
Very low. The patch is trivial and it affects only users who need the plug-in. All users of other HP printers or non-HP printers are not affected.
ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
CupsErrorLog: E [14/Feb/2015:19:56:52 +0100] Unable to open listen socket for address [v1.::1]:631 - Cannot assign requested address.
Date: Sat Feb 14 05:59:51 2015
ExecutablePath: /usr/share/hplip/pkservice.py
InstallationDate: Installed on 2014-05-08 (282 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
Lpstat:
device for HP-Deskjet-1000-J110-series: usb://HP/Deskjet%201000%20J110%20series?serial=CN33A18VXG05YD
device for PDF: cups-pdf:/
MachineType: Acer Aspire 5943G
PackageArchitecture: all
Papersize: a4
PpdFiles:
HP-Deskjet-1000-J110-series: HP Deskjet 1000 j110 Series, hpcups 3.15.2
PDF: Generic CUPS-PDF Printer
ProcCmdline: /usr/bin/python3 /usr/bin/hp-pkservice
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=e9be64c9-5b7e-438a-ac82-6b89bf946a86 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-pkservice']
SourcePackage: hplip
Title: pkservice.py crashed with AttributeError in __init__(): 'module' object has no attribute 'MainLoop'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/21/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.15
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5943G
dmi.board.vendor: Acer
dmi.board.version: V1.15
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.15
dmi.modalias: dmi:bvnAcer:bvrV1.15:bd10/21/2010:svnAcer:pnAspire5943G:pvrV1.15:rvnAcer:rnAspire5943G:rvrV1.15:cvnAcer:ct10:cvrV1.15:
dmi.product.name: Aspire 5943G
dmi.product.version: V1.15
dmi.sys.vendor: Acer |
|
| 2015-05-05 11:28:55 |
Sven |
bug |
|
|
added subscriber Sven |
| 2015-05-06 09:44:23 |
Suma Byrappa |
hplip: status |
Fix Released |
Fix Committed |
|
| 2015-05-06 09:44:38 |
Suma Byrappa |
hplip: assignee |
|
Gaurav Sood (gaurav-sood) |
|
| 2015-05-06 19:29:27 |
Till Kamppeter |
attachment added |
|
hp-plugin-download-fix.patch https://bugs.launchpad.net/ubuntu/vivid/+source/hplip/+bug/1422004/+attachment/4392366/+files/hp-plugin-download-fix.patch |
|
| 2015-05-06 19:31:22 |
Till Kamppeter |
description |
If an HP printer needs HPLIP with HP's proprietary plug-in (firmware files for printers, proprietary driver code pieces for printing and/or scanning) the automatically initiated installation of the plug-in fails and causes crash reports, leading to crash report pop-ups and non-working printing and scanning functionality. The problem is caused by the switchover from Python2 to Python3 in Vivid, especially also that the Python3 executable is named "python3" and not "python".
If the crash happens shortly before shutdown or reboot the pop-up can appear right after log-in.
[Impact]
All Vivid users who use a printer or multi-function device which needs HP's proprietary plug-in get crash pop-ups and their devices will not completely work or not work at all.
[Test Case]
Connect an HP printer or multi-function device which needs the plug-in (for which models see this bug report and the numerous duplicates) and set it up. As soon as the plug-in gets downloaded and installed, crash reports pop up, and the devices functionality which needs the plug-in will not work as plug-in installation does not complete.
The proposed package solves the problem.
[Regression Potential]
Very low. The patch is trivial and it affects only users who need the plug-in. All users of other HP printers or non-HP printers are not affected.
ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
CupsErrorLog: E [14/Feb/2015:19:56:52 +0100] Unable to open listen socket for address [v1.::1]:631 - Cannot assign requested address.
Date: Sat Feb 14 05:59:51 2015
ExecutablePath: /usr/share/hplip/pkservice.py
InstallationDate: Installed on 2014-05-08 (282 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
Lpstat:
device for HP-Deskjet-1000-J110-series: usb://HP/Deskjet%201000%20J110%20series?serial=CN33A18VXG05YD
device for PDF: cups-pdf:/
MachineType: Acer Aspire 5943G
PackageArchitecture: all
Papersize: a4
PpdFiles:
HP-Deskjet-1000-J110-series: HP Deskjet 1000 j110 Series, hpcups 3.15.2
PDF: Generic CUPS-PDF Printer
ProcCmdline: /usr/bin/python3 /usr/bin/hp-pkservice
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=e9be64c9-5b7e-438a-ac82-6b89bf946a86 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-pkservice']
SourcePackage: hplip
Title: pkservice.py crashed with AttributeError in __init__(): 'module' object has no attribute 'MainLoop'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/21/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.15
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5943G
dmi.board.vendor: Acer
dmi.board.version: V1.15
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.15
dmi.modalias: dmi:bvnAcer:bvrV1.15:bd10/21/2010:svnAcer:pnAspire5943G:pvrV1.15:rvnAcer:rnAspire5943G:rvrV1.15:cvnAcer:ct10:cvrV1.15:
dmi.product.name: Aspire 5943G
dmi.product.version: V1.15
dmi.sys.vendor: Acer |
If an HP printer needs HPLIP with HP's proprietary plug-in (firmware files for printers, proprietary driver code pieces for printing and/or scanning) the automatically initiated installation of the plug-in fails and causes crash reports, leading to crash report pop-ups and non-working printing and scanning functionality. The problem is caused by the switchover from Python2 to Python3 in Vivid, especially also that the Python3 executable is named "python3" and not "python".
If the crash happens shortly before shutdown or reboot the pop-up can appear right after log-in.
[Impact]
All Vivid users who use a printer or multi-function device which needs HP's proprietary plug-in get crash pop-ups and their devices will not completely work or not work at all.
[Test Case]
Connect an HP printer or multi-function device which needs the plug-in (for which models see this bug report and the numerous duplicates) and set it up. As soon as the plug-in gets downloaded and installed, crash reports pop up, and the devices functionality which needs the plug-in will not work as plug-in installation does not complete.
The proposed package solves the problem.
To test without having an appropriate printer, simply run the command
hp-plugin
in a terminal window. With the current package it will fail as mentioned, with the proposed package plug-in installation will succeed.
[Regression Potential]
Very low. The patch is trivial and it affects only users who need the plug-in. All users of other HP printers or non-HP printers are not affected.
ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
CupsErrorLog: E [14/Feb/2015:19:56:52 +0100] Unable to open listen socket for address [v1.::1]:631 - Cannot assign requested address.
Date: Sat Feb 14 05:59:51 2015
ExecutablePath: /usr/share/hplip/pkservice.py
InstallationDate: Installed on 2014-05-08 (282 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
Lpstat:
device for HP-Deskjet-1000-J110-series: usb://HP/Deskjet%201000%20J110%20series?serial=CN33A18VXG05YD
device for PDF: cups-pdf:/
MachineType: Acer Aspire 5943G
PackageArchitecture: all
Papersize: a4
PpdFiles:
HP-Deskjet-1000-J110-series: HP Deskjet 1000 j110 Series, hpcups 3.15.2
PDF: Generic CUPS-PDF Printer
ProcCmdline: /usr/bin/python3 /usr/bin/hp-pkservice
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=e9be64c9-5b7e-438a-ac82-6b89bf946a86 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-pkservice']
SourcePackage: hplip
Title: pkservice.py crashed with AttributeError in __init__(): 'module' object has no attribute 'MainLoop'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/21/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.15
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5943G
dmi.board.vendor: Acer
dmi.board.version: V1.15
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.15
dmi.modalias: dmi:bvnAcer:bvrV1.15:bd10/21/2010:svnAcer:pnAspire5943G:pvrV1.15:rvnAcer:rnAspire5943G:rvrV1.15:cvnAcer:ct10:cvrV1.15:
dmi.product.name: Aspire 5943G
dmi.product.version: V1.15
dmi.sys.vendor: Acer |
|
| 2015-05-06 20:31:13 |
Till Kamppeter |
hplip (Ubuntu): status |
In Progress |
Fix Committed |
|
| 2015-05-06 20:31:15 |
Till Kamppeter |
hplip (Ubuntu Vivid): status |
In Progress |
Fix Committed |
|
| 2015-05-06 20:31:24 |
Till Kamppeter |
hplip (Ubuntu Vivid): status |
Fix Committed |
In Progress |
|
| 2015-05-06 20:31:48 |
Till Kamppeter |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2015-05-06 20:32:02 |
Till Kamppeter |
hplip (Ubuntu): importance |
Medium |
High |
|
| 2015-05-06 20:32:05 |
Till Kamppeter |
hplip (Ubuntu Vivid): importance |
Medium |
High |
|
| 2015-05-06 20:38:36 |
Till Kamppeter |
attachment added |
|
hplip_3.15.2-0ubuntu4_3.15.2-0ubuntu4.1.debdiff https://bugs.launchpad.net/ubuntu/vivid/+source/hplip/+bug/1422004/+attachment/4392414/+files/hplip_3.15.2-0ubuntu4_3.15.2-0ubuntu4.1.debdiff |
|
| 2015-05-06 21:15:54 |
Launchpad Janitor |
hplip (Ubuntu): status |
Fix Committed |
Fix Released |
|
| 2015-05-06 21:17:31 |
Chris J Arges |
hplip (Ubuntu Vivid): status |
In Progress |
Fix Committed |
|
| 2015-05-06 21:17:36 |
Chris J Arges |
bug |
|
|
added subscriber SRU Verification |
| 2015-05-06 21:17:45 |
Chris J Arges |
tags |
amd64 apport-crash patch vivid |
amd64 apport-crash patch verification-needed vivid |
|
| 2015-05-07 03:09:17 |
Till Kamppeter |
tags |
amd64 apport-crash patch verification-needed vivid |
amd64 apport-crash patch verification-done vivid |
|
| 2015-05-11 23:44:06 |
mlissner |
bug |
|
|
added subscriber mlissner |
| 2015-05-14 18:00:16 |
Launchpad Janitor |
hplip (Ubuntu Vivid): status |
Fix Committed |
Fix Released |
|
| 2015-05-14 18:00:27 |
Brian Murray |
removed subscriber Ubuntu Stable Release Updates Team |
|
|
|
| 2015-05-27 15:16:48 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/hplip |
|
| 2015-05-27 15:16:55 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/vivid-proposed/hplip |
|
| 2015-08-18 09:29:43 |
Suma Byrappa |
hplip: importance |
Undecided |
High |
|
| 2015-11-12 03:15:20 |
Mathew Hodson |
hplip (Ubuntu): milestone |
vivid-updates |
|
|
| 2015-11-28 16:01:32 |
pa |
attachment added |
|
hp-doctor.log https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1422004/+attachment/4526769/+files/hp-doctor.log |
|
| 2015-12-04 14:19:16 |
pa |
bug watch added |
|
https://bugzilla.redhat.com/show_bug.cgi?id=1249414 |
|
| 2018-11-26 23:21:22 |
Mario Vukelic |
removed subscriber Mario Vukelic |
|
|
|
