Ubuntu
hplip package

Incorrect page margins for HP Officejet 6700 Premium

Bug #1390514 reported by Sam Brookfield on 2014-11-07

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	hplip (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Using default Ubuntu ppd a ~1cm margin is added to the top of every page.

Fixed by installing latest hplip from HP

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip 3.14.3-0ubuntu3.2 [modified: usr/lib/cups/backend/hp usr/lib/cups/filter/hpps usr/lib/cups/filter/pstotiff usr/lib/python2.7/dist-packages/cupsext.la usr/lib/python2.7/dist-packages/cupsext.so usr/lib/python2.7/dist-packages/hpmudext.la usr/lib/python2.7/dist-packages/hpmudext.so usr/lib/python2.7/dist-packages/pcardext.la usr/lib/python2.7/dist-packages/pcardext.so usr/lib/python2.7/dist-packages/scanext.la usr/lib/python2.7/dist-packages/scanext.so]
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Nov 7 15:57:28 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-05-17 (174 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat:
device for HP-Officejet-6700: hp:/net/Officejet_6700?ip=192.168.1.10
device for Officejet_6700_fax: hpfax:/net/Officejet_6700?ip=192.168.1.10
device for Officejet_6700x2: hp:/net/Officejet_6700?ip=192.168.1.10
device for Officejet_6700x3: hp:/net/Officejet_6700?ip=192.168.1.10
MachineType: LENOVO 20334
Papersize: a4
PpdFiles:
Officejet_6700x3: HP Officejet 6700, hpcups 3.14.10
HP-Officejet-6700: HP Officejet 6700, hpcups 3.14.3
Officejet_6700x2: HP Officejet 6700, hpcups 3.14.3
Officejet_6700_fax: HP Fax4 hpcups
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=dd7609c8-4868-41ba-8527-15a3d743d292 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/14/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 94CN05WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Strawberry 5E
dmi.board.vendor: LENOVO
dmi.board.version: 31900003Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Ideapad Flex 15D
dmi.modalias: dmi:bvnLENOVO:bvr94CN05WW:bd10/14/2013:svnLENOVO:pn20334:pvrLenovoIdeapadFlex15D:rvnLENOVO:rnStrawberry5E:rvr31900003Std:cvnLENOVO:ct10:cvrLenovoIdeapadFlex15D:
dmi.product.name: 20334
dmi.product.version: Lenovo Ideapad Flex 15D
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Sam Brookfield (sbrookfield) wrote on 2014-11-07:

BootDmesg.txt Edit (65.3 KiB, text/plain; charset="utf-8")
CupsErrorLog.txt Edit (890 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (597 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (27.7 KiB, text/plain; charset="utf-8")
Locale.txt Edit (335 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (11.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (541 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.3 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (106 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (145.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (313.8 KiB, text/plain; charset="utf-8")

Revision history for this message

gf (gf-interlinks-deactivatedaccount) wrote on 2018-09-04:

Hello Sam,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

It looks like you found a solution but just to be sure, could you confirm that this is no longer a problem and that we can close the ticket?

If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1390514
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip (Ubuntu):
status:	New → Incomplete

Revision history for this message

Sam Brookfield (sbrookfield) wrote on 2018-09-13: Re: [Bug 1390514] Re: Incorrect page margins for HP Officejet 6700 Premium

Download full text (3.8 KiB)

This is no longer a problem in the current version of Ubuntu

Thanks

Sam

On Tue, 4 Sep 2018 at 23:05, gf <email address hidden> wrote:

> Hello Sam,
> Thank you for submitting this bug and reporting a problem with hplip. You
> made this bug report some time ago and Ubuntu and hplip have been updated
> since then.
>
> It looks like you found a solution but just to be sure, could you
> confirm that this is no longer a problem and that we can close the
> ticket?
>
> If it is still a problem, are you still interested in finding a solution
> to this bug?
> If you are, could you let us know and, in the current version, could you
> run the following (only once):
> apport-collect 1390514
> and upload the updated logs and and any other logs that are relevant for
> this particular issue.
>
> Thank you again for helping make Ubuntu and hplip better.
> G
> [Ubuntu Bug Squad volunteer triager]
>
> ** Changed in: hplip (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1390514
>
> Title:
> Incorrect page margins for HP Officejet 6700 Premium
>
> Status in hplip package in Ubuntu:
> Incomplete
>
> Bug description:
> Using default Ubuntu ppd a ~1cm margin is added to the top of every
> page.
>
> Fixed by installing latest hplip from HP
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: hplip 3.14.3-0ubuntu3.2 [modified: usr/lib/cups/backend/hp
> usr/lib/cups/filter/hpps usr/lib/cups/filter/pstotiff
> usr/lib/python2.7/dist-packages/cupsext.la
> usr/lib/python2.7/dist-packages/cupsext.so usr/lib/python2.7/dist-packages/
> hpmudext.la usr/lib/python2.7/dist-packages/hpmudext.so
> usr/lib/python2.7/dist-packages/pcardext.la
> usr/lib/python2.7/dist-packages/pcardext.so usr/lib/python2.7/dist-packages/
> scanext.la usr/lib/python2.7/dist-packages/scanext.so]
> ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
> Uname: Linux 3.13.0-39-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.5
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Fri Nov 7 15:57:28 2014
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2014-05-17 (174 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
> Lpstat:
> device for HP-Officejet-6700: hp:/net/Officejet_6700?ip=192.168.1.10
> device for Officejet_6700_fax: hpfax:/net/Officejet_6700?ip=192.168.1.10
> device for Officejet_6700x2: hp:/net/Officejet_6700?ip=192.168.1.10
> device for Officejet_6700x3: hp:/net/Officejet_6700?ip=192.168.1.10
> MachineType: LENOVO 20334
> Papersize: a4
> PpdFiles:
> Officejet_6700x3: HP Officejet 6700, hpcups 3.14.10
> HP-Officejet-6700: HP Officejet 6700, hpcups 3.14.3
> Officejet_6700x2: HP Officejet 6700, hpcups 3.14.3
> Officejet_6700_fax: HP Fax4 hpcups
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic
> root=UUID=dd7609c8-4868-41ba-8527-15a3d743d292 ro quiet splash vt.handoff=7
> SourcePackage: hplip
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/14/2013
> dmi.bios.vendor: LENOVO
> d...

This is no longer a problem in the current version of Ubuntu

Thanks

Sam

On Tue, 4 Sep 2018 at 23:05, gf <1390514@bugs.launchpad.net> wrote:

> Hello Sam,
> Thank you for submitting this bug and reporting a problem with hplip.  You
> made this bug report some time ago and Ubuntu and hplip have been updated
> since then.
>
> It looks like you found a solution but just to be sure, could you
> confirm that this is no longer a problem and that we can close the
> ticket?
>
> If it is still a problem, are you still interested in finding a solution
> to this bug?
> If you are, could you let us know and, in the current version, could you
> run the following (only once):
> apport-collect 1390514
> and upload the updated logs and and any other logs that are relevant for
> this particular issue.
>
> Thank you again for helping make Ubuntu and hplip better.
> G
> [Ubuntu Bug Squad volunteer triager]
>
> ** Changed in: hplip (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1390514
>
> Title:
>   Incorrect page margins for HP Officejet 6700 Premium
>
> Status in hplip package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Using default Ubuntu ppd a ~1cm margin is added to the top of every
>   page.
>
>   Fixed by installing latest hplip from HP
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: hplip 3.14.3-0ubuntu3.2 [modified: usr/lib/cups/backend/hp
> usr/lib/cups/filter/hpps usr/lib/cups/filter/pstotiff
> usr/lib/python2.7/dist-packages/cupsext.la
> usr/lib/python2.7/dist-packages/cupsext.so usr/lib/python2.7/dist-packages/
> hpmudext.la usr/lib/python2.7/dist-packages/hpmudext.so
> usr/lib/python2.7/dist-packages/pcardext.la
> usr/lib/python2.7/dist-packages/pcardext.so usr/lib/python2.7/dist-packages/
> scanext.la usr/lib/python2.7/dist-packages/scanext.so]
>   ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
>   Uname: Linux 3.13.0-39-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.5
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Fri Nov  7 15:57:28 2014
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2014-05-17 (174 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
>   Lpstat:
>    device for HP-Officejet-6700: hp:/net/Officejet_6700?ip=192.168.1.10
>    device for Officejet_6700_fax: hpfax:/net/Officejet_6700?ip=192.168.1.10
>    device for Officejet_6700x2: hp:/net/Officejet_6700?ip=192.168.1.10
>    device for Officejet_6700x3: hp:/net/Officejet_6700?ip=192.168.1.10
>   MachineType: LENOVO 20334
>   Papersize: a4
>   PpdFiles:
>    Officejet_6700x3: HP Officejet 6700, hpcups 3.14.10
>    HP-Officejet-6700: HP Officejet 6700, hpcups 3.14.3
>    Officejet_6700x2: HP Officejet 6700, hpcups 3.14.3
>    Officejet_6700_fax: HP Fax4 hpcups
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic
> root=UUID=dd7609c8-4868-41ba-8527-15a3d743d292 ro quiet splash vt.handoff=7
>   SourcePackage: hplip
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/14/2013
>   dmi.bios.vendor: LENOVO
>   dmi.bios.version: 94CN05WW
>   dmi.board.asset.tag: No Asset Tag
>   dmi.board.name: Strawberry 5E
>   dmi.board.vendor: LENOVO
>   dmi.board.version: 31900003Std
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: LENOVO
>   dmi.chassis.version: Lenovo Ideapad Flex 15D
>   dmi.modalias:
> dmi:bvnLENOVO:bvr94CN05WW:bd10/14/2013:svnLENOVO:pn20334:pvrLenovoIdeapadFlex15D:rvnLENOVO:rnStrawberry5E:rvr31900003Std:cvnLENOVO:ct10:cvrLenovoIdeapadFlex15D:
>   dmi.product.name: 20334
>   dmi.product.version: Lenovo Ideapad Flex 15D
>   dmi.sys.vendor: LENOVO
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1390514/+subscriptions
>

Revision history for this message

gf (gf-interlinks-deactivatedaccount) wrote on 2018-09-16:

Thanks for the update, Sam. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

Changed in hplip (Ubuntu):
status:	Incomplete → Invalid

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Incorrect page margins for HP Officejet 6700 Premium

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hplip package