Margins are cut and options are partly wrong

[karlsebal]

When printing A4 margins are cut. In A4 borderless fast draft and duplex is missing (although possible)

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: printer-driver-hpcups 3.13.9-1ubuntu0.1
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
Uname: Linux 3.11.0-17-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
CupsErrorLog:

Date: Thu Feb 27 17:41:14 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-01-09 (48 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
Lpstat: device for Drucker: hp:/net/Photosmart_C309a_series?ip=192.168.205.122
MachineType: To be filled by O.E.M. To be filled by O.E.M.
MarkForUpload: True
Papersize: a4
PpdFiles: Drucker: HP Photosmart c309a Series, hpcups 3.13.9
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=8277b935-748c-4264-be3c-850707540d29 ro splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1708
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A99X EVO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1708:bd04/10/2013:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVO:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

[Till Kamppeter (till-kamppeter)]

Seems that something is wrong in HPLIP's PPD file for this printer. Can someone of the HPLIP developers at HP have a look?

[gf (gf-interlinks-deactivatedaccount)]

Hello Zwylicht,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1285775
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]

[karlsebal (karlsebal)]

I do not use this printer anymore. I am sorry. We can close this bug…

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the update, Zwylicht. I will close the bug report now.
Have a great day!
:)
G

Closed per reporter's feedback.