Photo paper is only available in the 10x15cm photo tray

Bug #1278415 reported by Alberto Salvia Novella
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
Invalid
Undecided
Unassigned
One Hundred Papercuts
Expired
Medium
Unassigned
hplip (Ubuntu)
Expired
Medium
Unassigned

Bug Description

****************
HOW TO REPRODUCE
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Try to print using a photo type of paper in the main tray.

******************
EXPECTED BEHAVIOUR
******************

- To be able to print using photo paper.

**************
REAL BEHAVIOUR
**************

- Printing on photo paper is only available in the 10x15cm photo tray.
- If you try to print in photo paper as it was regular paper, ink blots.

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RELEVANT DETAILS
****************

- The used printer has been HP Photosmart 6510 (http://tinyurl.com/n9opn5v)

**************
TECHNICAL INFO
**************

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: hplip 3.13.9-1ubuntu0.1
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
CupsErrorLog:

Date: Mon Feb 10 12:59:16 2014
InstallationDate: Installed on 2013-05-21 (264 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for Photosmart_6510: hp:/usb/Photosmart_6510_series?serial=CN18J3127G05QB
MachineType: MEDIONPC MS-7358
MarkForUpload: True
Papersize: a4
PpdFiles: Photosmart_6510: HP Photosmart 6510 Series, hpcups 3.13.9
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to saucy on 2013-10-18 (115 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :
Changed in hplip (Ubuntu):
importance: Undecided → Medium
Changed in hundredpapercuts:
importance: Undecided → Medium
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.

Changed in hundredpapercuts:
status: New → Incomplete
Changed in hplip:
status: New → Incomplete
Changed in hplip (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for One Hundred Papercuts because there has been no activity for 60 days.]

Changed in hundredpapercuts:
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
Paul White (paulw2u)
Changed in hplip:
status: Incomplete → Invalid
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