package hplip-data 3.13.3-1ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 139

Bug #1229344 reported by Diptanshu Sharma
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Errors cropped up three times at least during installation of ubuntu from live USB.
Applications open were Ubuntu Software Center and Firefox browser while installation was in progress.
Actual cause unknown.

ProblemType: Package
DistroRelease: Ubuntu 13.04
Package: hplip-data 3.13.3-1ubuntu0.1
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic i686
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: i386
CupsErrorLog: E [23/Sep/2013:23:40:47 +0530] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
Date: Mon Sep 23 23:42:15 2013
DuplicateSignature: package:hplip-data:3.13.3-1ubuntu0.1:subprocess installed post-installation script returned error exit status 139
ErrorMessage: subprocess installed post-installation script returned error exit status 139
InstallationDate: Installed on 2013-09-23 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: System manufacturer System Product Name
MarkForUpload: True
PackageArchitecture: all
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=5a4e0354-e9cf-47ed-aff2-fce8d5ecce11 ro quiet splash vt.handoff=7
SourcePackage: hplip
Title: package hplip-data 3.13.3-1ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/16/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0408
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QPL-AM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0408:bd03/16/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPL-AM:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Diptanshu Sharma (diptanshu) wrote :
tags: removed: need-duplicate-check
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Diptanshu,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1229344
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
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