Activity log for bug #1112773

Date Who What changed Old value New value Message
2013-02-01 18:53:31 Ivan Zakharyaschev bug added bug
2013-02-01 18:53:31 Ivan Zakharyaschev attachment added Spravka.jpg https://bugs.launchpad.net/bugs/1112773/+attachment/3510612/+files/Spravka.jpg
2013-02-01 19:00:12 Ivan Zakharyaschev bug watch added https://bugzilla.altlinux.org/show_bug.cgi?id=28488
2013-02-01 19:00:12 Ivan Zakharyaschev bug task added cups (ALT Linux)
2013-02-01 19:04:53 Ivan Zakharyaschev tags 12.04 hp hpcups pcl precise 12.04 apport-collected hp hpcups pcl precise
2013-02-01 19:04:54 Ivan Zakharyaschev description When printing the attached image on an HP LJ 1010 attached to Ubuntu 12.04 system, only a stripe of few cm at the top is printed. At the same time, "simpler" things (like a random Wikipedia page) are printed fine. I simply plugged the USB cable from the printer into my Toshiba AC100 (ARM) with Ubuntu 12.04. It was configured automatically. Here's the head of /etc/cups/ppd/hp-LaserJet-1010.ppd in my system (Obviously, it's an "hpcups" driver. Perhaps, this problem is related to the one described in https://bugzilla.altlinux.org/show_bug.cgi?id=28488 ; there, after replacing the "hpcups" 3.12.10a driver with the "hpijs" driver, this image could be ultimately printed; but with the "hpcups" driver, there was a PCL InsufficientMemory error): *PPD-Adobe: "4.3" *%%%% PPD file for HP LaserJet 1010 with CUPS. *%%%% Created by the CUPS PPD Compiler CUPS v1.5.3. *% (c) 2008 Copyright Hewlett-Packard Development Company, LP *FormatVersion: "4.3" *FileVersion: "hpcups 3.12.2" *LanguageVersion: English *LanguageEncoding: ISOLatin1 *PCFileName: "hp-laserjet_1010.ppd" *Product: "(HP LaserJet 1010 Printer)" *Manufacturer: "HP" *ModelName: "HP LaserJet 1010" *ShortNickName: "HP LaserJet 1010" *NickName: "HP LaserJet 1010, hpcups 3.12.2" *PSVersion: "(3010.000) 0" *LanguageLevel: "3" *ColorDevice: True *DefaultColorSpace: RGB *FileSystem: False *Throughput: "1" *LandscapeOrientation: Plus90 *TTRasterizer: Type42 *% Driver-defined attributes... *RequiresPageRegion All: True *cupsEvenDuplex: True *hpPrinterLanguage: "ljfastraster" *cupsModelName: "hp LaserJet 1010" *1284DeviceID: "MFG:HP;MDL:hp laserjet 1010;DES:hp laserjet 1010;" *cupsVersion: 1.5 *cupsModelNumber: 0 *cupsManualCopies: True *cupsFilter: "application/vnd.cups-raster 0 hpcups" *cupsLanguages: "en" When printing the attached image on an HP LJ 1010 attached to Ubuntu 12.04 system, only a stripe of few cm at the top is printed. At the same time, "simpler" things (like a random Wikipedia page) are printed fine. I simply plugged the USB cable from the printer into my Toshiba AC100 (ARM) with Ubuntu 12.04. It was configured automatically. Here's the head of /etc/cups/ppd/hp-LaserJet-1010.ppd in my system (Obviously, it's an "hpcups" driver. Perhaps, this problem is related to the one described in https://bugzilla.altlinux.org/show_bug.cgi?id=28488 ; there, after replacing the "hpcups" 3.12.10a driver with the "hpijs" driver, this image could be ultimately printed; but with the "hpcups" driver, there was a PCL InsufficientMemory error): *PPD-Adobe: "4.3" *%%%% PPD file for HP LaserJet 1010 with CUPS. *%%%% Created by the CUPS PPD Compiler CUPS v1.5.3. *% (c) 2008 Copyright Hewlett-Packard Development Company, LP *FormatVersion: "4.3" *FileVersion: "hpcups 3.12.2" *LanguageVersion: English *LanguageEncoding: ISOLatin1 *PCFileName: "hp-laserjet_1010.ppd" *Product: "(HP LaserJet 1010 Printer)" *Manufacturer: "HP" *ModelName: "HP LaserJet 1010" *ShortNickName: "HP LaserJet 1010" *NickName: "HP LaserJet 1010, hpcups 3.12.2" *PSVersion: "(3010.000) 0" *LanguageLevel: "3" *ColorDevice: True *DefaultColorSpace: RGB *FileSystem: False *Throughput: "1" *LandscapeOrientation: Plus90 *TTRasterizer: Type42 *% Driver-defined attributes... *RequiresPageRegion All: True *cupsEvenDuplex: True *hpPrinterLanguage: "ljfastraster" *cupsModelName: "hp LaserJet 1010" *1284DeviceID: "MFG:HP;MDL:hp laserjet 1010;DES:hp laserjet 1010;" *cupsVersion: 1.5 *cupsModelNumber: 0 *cupsManualCopies: True *cupsFilter: "application/vnd.cups-raster 0 hpcups" *cupsLanguages: "en" --- ApportVersion: 2.0.1-0ubuntu13 Architecture: armhf CupsErrorLog: W [01/Feb/2013:20:23:12 +0400] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'hp-LaserJet-1010-Gray..' already exists W [01/Feb/2013:20:23:12 +0400] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'hp-LaserJet-1010-RGB..' already exists W [01/Feb/2013:20:23:12 +0400] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-hp-LaserJet-1010' already exists DistroRelease: Ubuntu 12.04 Lpstat: device for hp-LaserJet-1010: hp:/usb/hp_LaserJet_1010?serial=00CNFD934385 Package: cups 1.5.3-0ubuntu4 PackageArchitecture: armhf PpdFiles: hp-LaserJet-1010: HP LaserJet 1010, hpcups 3.12.2 ProcKernelCmdLine: mem=448M@0M tegrapart=recovery:300:a00:800,boot:d00:1000:800,mbr:1d00:200:800 root=UUID=d42b885d-2e92-4236-b17e-d1efc2edb7ca quiet splash Tags: precise Uname: Linux 3.0.27-1-ac100 armv7l UpgradeStatus: No upgrade log present (probably fresh install) UserGroups:
2013-02-01 19:04:57 Ivan Zakharyaschev attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510623/+files/BootDmesg.txt
2013-02-01 19:04:58 Ivan Zakharyaschev attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510624/+files/CurrentDmesg.txt
2013-02-01 19:05:01 Ivan Zakharyaschev attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510625/+files/Dependencies.txt
2013-02-01 19:05:03 Ivan Zakharyaschev attachment added Locale.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510626/+files/Locale.txt
2013-02-01 19:05:04 Ivan Zakharyaschev attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510627/+files/Lsusb.txt
2013-02-01 19:05:06 Ivan Zakharyaschev attachment added PrintingPackages.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510628/+files/PrintingPackages.txt
2013-02-01 19:05:11 Ivan Zakharyaschev attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510629/+files/ProcCpuinfo.txt
2013-02-01 19:05:13 Ivan Zakharyaschev attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510630/+files/ProcEnviron.txt
2013-02-01 19:05:15 Ivan Zakharyaschev attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510631/+files/ProcInterrupts.txt
2013-02-01 19:05:16 Ivan Zakharyaschev attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510632/+files/ProcModules.txt
2013-02-01 19:05:18 Ivan Zakharyaschev attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510633/+files/UdevDb.txt
2013-02-01 19:05:20 Ivan Zakharyaschev attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1112773/+attachment/3510634/+files/UdevLog.txt
2013-03-20 13:34:14 Till Kamppeter affects cups (Ubuntu) hplip (Ubuntu)
2013-03-20 13:36:02 Till Kamppeter bug task added hplip
2013-08-12 05:24:45 Launchpad Janitor hplip (Ubuntu): status New Confirmed
2018-04-23 13:15:38 Mikhail attachment added troubleshoot-logs.docx https://bugs.launchpad.net/hplip/+bug/1112773/+attachment/5125847/+files/troubleshoot-logs.docx
2021-02-24 10:12:36 Andrei Shevchuk bug added subscriber Andrei Shevchuk