Superfluous option "print-color-mode" cannot be removed

Bug #1036168 reported by Rüdiger Kupper
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Drivers:
hp-color_laserjet_cp1515n-pcl3.ppd
hp-color_laserjet_cp1515n-hpijs-pcl3.ppd

Both drivers display an advanced option called "print-color-mode" in the "Job Options" panel, which is superfluous, since color mode is selected on the "Printer Options" panel.
Moreover, trying to remove this option pressing the "remove" button does not work. The option seems to disappear, but reappears when the dialog is displayed next time.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: hplip 3.12.2-1ubuntu3.1
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic i686
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
CurrentDmesg: [ 63.368304] init: plymouth-stop pre-start process (1700) terminated with status 1
Date: Mon Aug 13 14:47:01 2012
Lpstat: device for Farblaser: hp:/net/HP_Color_LaserJet_CP1515n?zc=NPIE56824
MachineType: exone D156200
Papersize: letter
PpdFiles: Farblaser: HP Color LaserJet cp1515n pcl3, hpcups 3.12.2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=/dev/mapper/lvmvg-Root ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to precise on 2012-04-26 (108 days ago)
dmi.bios.date: 04/23/2004
dmi.bios.vendor: FUJITSU SIEMENS // Phoenix Technologies Ltd.
dmi.bios.version: 4.06 Rev. 1.09.1562
dmi.board.name: D1562
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: S26361-D1562
dmi.chassis.type: 6
dmi.chassis.vendor: exone
dmi.modalias: dmi:bvnFUJITSUSIEMENS//PhoenixTechnologiesLtd.:bvr4.06Rev.1.09.1562:bd04/23/2004:svnexone:pnD156200:pvr:rvnFUJITSUSIEMENS:rnD1562:rvrS26361-D1562:cvnexone:ct6:cvr:
dmi.product.name: D156200
dmi.sys.vendor: exone
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CupsErrorLog:
 W [15/Oct/2018:17:43:09 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Farblaser-Gray..\' already exists
 W [15/Oct/2018:17:43:09 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Farblaser-CMYK..\' already exists
 W [15/Oct/2018:17:43:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Farblaser-Gray..\' already exists
 W [15/Oct/2018:17:43:16 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Farblaser-CMYK..\' already exists
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-13 (1037 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lpstat: device for Farblaser: socket://192.168.1.8
MachineType: LENOVO 34382AG
Package: hplip 3.17.10+repack0-5
PackageArchitecture: amd64
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Farblaser.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Farblaser.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=/dev/mapper/vg-lv--root ro noprompt quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/19/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: GCETB1WW (2.71 )
dmi.board.asset.tag: Not Available
dmi.board.name: 34382AG
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGCETB1WW(2.71):bd06/19/2018:svnLENOVO:pn34382AG:pvrThinkPadX230Tablet:rvnLENOVO:rn34382AG:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad X230 Tablet
dmi.product.name: 34382AG
dmi.product.version: ThinkPad X230 Tablet
dmi.sys.vendor: LENOVO

Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :
description: updated
Revision history for this message
Maximiliano (meilan) wrote :

Have the same problem, if select "monochrome" from "print-color-mode" after press apply button, always change to "color".
Need to setup to "monochrome" and don't know how?
Canon BJC-5500 - CUPS+Gutenprint v5.2.9

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Rudiger,
Thank you for submitting this bug and reporting a problem with the hplip package. You made this bug report in 2012 and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1036168
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :

Hello,
interestingly, the problem still exists in bionic. There are two "advanced options", "print-color-ode" and "job-cancel-after" that cannot be removed or changed (as meilan pointed out above).

tags: added: apport-collected bionic
description: updated
Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote : CurrentDmesg.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : Dependencies.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : Locale.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : Lspci.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : Lsusb.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : PrintingPackages.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : ProcCpuinfo.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : ProcCpuinfoMinimal.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : ProcEnviron.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : ProcInterrupts.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : ProcModules.txt

apport information

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Rüdiger Kupper (ruediger.kupper) wrote : UdevDb.txt

apport information

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
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