Problem with a printing server (connected via a xDSL Box)

Bug #1404129 reported by Baptiste Burgaud
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplib (Ubuntu)
New
Undecided
Unassigned

Bug Description

printer (HP 3050 j610) is deteceted and correctly installed on my bbox (french xDSL box), but print jobs are refused.... I got message "Print job was not accepted." when I watch the printer properties. For info, when connecting same printer to USB port everything works fine.
Any help would be appriciated :)

--------------------------------

Sorry, I mixed up problems and close the wrong thread (one about NETGEAR Stora access)
Any help would be greatlu appriciated about this wifi printing server problem...

Thanks,
Baptiste.

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1404129/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Baptiste Burgaud (baptiste-burgaud) wrote :

printer is deteceted and correctly installed on my bbox (french xDSL box), but print jobs are refused.... I got message "Print job was not accepted." when I watch the printer properties. For info, when connecting same printer to USB port everything works fine.
Any help would be appriciated :)

Baptiste.
----------------------------------
actionparsnip (andrew-woodhead666) said on 2014-12-18: #1

What is the output of:

lsb_release -a; uname -a; apt-cache policy hplip

Thanks.

Also, can you ping the IP of the printer / connect to it's web configuration page via HTTP (use a web browser)
Baptiste Burgaud (baptiste-burgaud) said 16 hours ago: #2

-----------------------------------------

baptiste@Trour-Aspire-X3200:~$ lsb_release -a; uname -a; apt-cache policy hplip
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
Linux Trour-Aspire-X3200 3.13.0-43-generic #72-Ubuntu SMP Mon Dec 8 19:35:06 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
hplip:
  Installé : 3.14.3-0ubuntu3.2
  Candidat : 3.14.3-0ubuntu3.2
 Table de version :
 *** 3.14.3-0ubuntu3.2 0
        500 http://fr.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     3.14.3-0ubuntu3 0
        500 http://fr.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

Does it help anyhow? Thxs, Baptiste.
-------------------------------------
Baptiste Burgaud (baptiste-burgaud) said 15 hours ago: #3

BTW, the only adress I have seems to be "ipp://bbox:631/ipp"
------------------------------------------------------------
actionparsnip (andrew-woodhead666) said 15 hours ago: #4

If you run:

ping -c 4 bbox

Do you get replies?
-------------------
Baptiste Burgaud (baptiste-burgaud) said 15 hours ago: #5

lets see... :) yep :

baptiste@Trour-Aspire-X3200:~$ ping -c 4 bbox
PING bbox.lan (192.168.1.254) 56(84) bytes of data.
64 bytes from bbox.lan (192.168.1.254): icmp_seq=1 ttl=64 time=1.51 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=2 ttl=64 time=1.65 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=3 ttl=64 time=1.19 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=4 ttl=64 time=1.83 ms

--- bbox.lan ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 1.193/1.548/1.834/0.234 ms
baptiste@Trour-Aspire-X3200:~$

Revision history for this message
Baptiste Burgaud (baptiste-burgaud) wrote :

I have a problem printing on a ubuntu print server (HP 3050 j610 connected via a xDSL Box)

Bug #1404129 reported by Baptiste Burgaud on 2014-12-19

Printer (HP 3050 j610) is deteceted and correctly installed on my bbox (french xDSL box), but print jobs are refused.... I got message "Print job was not accepted." when I watch the printer properties. For info, when connecting same printer to USB port everything works fine.
Any help would be appriciated :)

Baptiste.
----------------------------------
actionparsnip (andrew-woodhead666) said on 2014-12-18: #1

What is the output of:

lsb_release -a; uname -a; apt-cache policy hplip

Thanks.

Also, can you ping the IP of the printer / connect to it's web configuration page via HTTP (use a web browser)
Baptiste Burgaud (baptiste-burgaud) said 16 hours ago: #2

-----------------------------------------

baptiste@Trour-Aspire-X3200:~$ lsb_release -a; uname -a; apt-cache policy hplip
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
Linux Trour-Aspire-X3200 3.13.0-43-generic #72-Ubuntu SMP Mon Dec 8 19:35:06 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
hplip:
  Installé : 3.14.3-0ubuntu3.2
  Candidat : 3.14.3-0ubuntu3.2
 Table de version :
 *** 3.14.3-0ubuntu3.2 0
        500 http://fr.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     3.14.3-0ubuntu3 0
        500 http://fr.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

Does it help anyhow? Thxs, Baptiste.
-------------------------------------
Baptiste Burgaud (baptiste-burgaud) said 15 hours ago: #3

BTW, the only adress I have seems to be "ipp://bbox:631/ipp"
------------------------------------------------------------
actionparsnip (andrew-woodhead666) said 15 hours ago: #4

If you run:

ping -c 4 bbox

Do you get replies?
-------------------
Baptiste Burgaud (baptiste-burgaud) said 15 hours ago: #5

lets see... :) yep :

baptiste@Trour-Aspire-X3200:~$ ping -c 4 bbox
PING bbox.lan (192.168.1.254) 56(84) bytes of data.
64 bytes from bbox.lan (192.168.1.254): icmp_seq=1 ttl=64 time=1.51 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=2 ttl=64 time=1.65 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=3 ttl=64 time=1.19 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=4 ttl=64 time=1.83 ms

--- bbox.lan ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 1.193/1.548/1.834/0.234 ms
baptiste@Trour-Aspire-X3200:~$
----------------------------------------------

affects: ubuntu → hplib (Ubuntu)
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