Powersave causes cups to disable my HP LJ 2300 usb printer

Bug #190048 reported by Wayne Schuller on 2008-02-07
12
Affects Status Importance Assigned to Milestone
hal (Ubuntu)
Medium
Unassigned
linux (Ubuntu)
Medium
Ubuntu Kernel USB Team

Bug Description

Binary package hint: cupsys

My system: HP LaserJet 2300, Ubuntu 7.10 with all updates, on a 2007 Intel Mac Mini

Whenever the computer goes into powersave mode, it comes back and the printer is
 disabled. You have to click on System->Administration->Printing->Policies->Stat
e to become "Enabled"

It sounds like Ubuntu launchpad bug 35638

The following workaround fixes this bug:

Install sysfsutils and add:
module/usbcore/parameters/autosuspend = -1
to /etc/sysfs.conf.

This is also mentioned here:
https://bugs.edge.launchpad.net/ubuntu/+source/linux-source-2.6.22/+bug/133376/c
omments/12

Till Kamppeter (till-kamppeter) wrote :

This seems to be a problem of HAL. HAL should not unregister (remove kernel module, device files, ...) a printer when it goes only into standby mode.

It can also be a kernel problem. Perhaps the kernel USB stack behaves as the printer was turned off.

Changed in cupsys:
importance: Undecided → Medium
Changed in linux:
assignee: nobody → ubuntu-kernel-usb
importance: Undecided → Medium
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Are you really running Ubuntu 5.10, Breezy Badger, or did you mean 7.10 (Gutsy Gibbon)? Thanks in advance.

Changed in linux:
status: New → Incomplete
Wayne Schuller (k-wayne) wrote :

Brian, my apologies. You are right, I did mean to say that I am running 7.10 with all updates.

Actually this printer used to work perfectly under 5.10 (a few years ago now!)

description: updated
Till Kamppeter (till-kamppeter) wrote :

Sorry, I thought it was the printer which goes into power save. As the disabling is done by hal-cups-utils which gets triggered by HAL, I will leave the HAL task open for now.

Caroline Ford (secretlondon) wrote :

Could you look at https://wiki.ubuntu.com/DebuggingHal and provide us with more information?

Changed in hal:
status: New → Incomplete

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Duane Hinnen (duanedesign) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Wayne Schuller (k-wayne) wrote :

It is no longer an issue for me, it appears to be fixed in 8.10

Duane Hinnen (duanedesign) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We are closing this bug because it no longer appears to be an issue for the bug reporter. Please feel free to report any future bugs you may experience.

Changed in hal:
status: Incomplete → Invalid
Changed in linux:
status: Incomplete → Invalid
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