Acer Travelmate 7750G FN keys and lid issues

Bug #981497 reported by Jinx on 2012-04-14
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
hal-info (Ubuntu)
Undecided
Unassigned

Bug Description

I'm running Ubuntu 12.04 (64bit) with Cinnamon and Unity. No matter that I'm in Cinnamon or Unity most FN keys don't work properly and I get an atkbd error:

[ 4240.372149] atkbd serio0: Unknown key released (translated set 2, code 0xe0 on isa0060/serio0).
[ 4240.372159] atkbd serio0: Use 'setkeycodes e060 <keycode>' to make it known.
[ 4240.669149] atkbd serio0: Unknown key released (translated set 2, code 0xe0 on isa0060/serio0).
[ 4240.669159] atkbd serio0: Use 'setkeycodes e060 <keycode>' to make it known.
[ 4266.842141] atkbd serio0: Use 'setkeycodes e061 <keycode>' to make it known.
[ 4266.858531] atkbd serio0: Unknown key released (translated set 2, code 0xe1 on isa0060/serio0).
[ 4266.858542] atkbd serio0: Use 'setkeycodes e061 <keycode>' to make it known.

(there are more of this errors, almost with all keys which have some FN keys related to them throw out this error, even Pg Up and Pg Dn and this also happens, for example with Pg Up even if I don't press Fn key and Pg Up, just Pg Up).

And the second issue is, I've set in power management that if I close the lid to don't do anything, but still my monitor goes blank. This doesn't happen in for example openSUSE 12.1. The main issue with this is that if I connect an external monitor, also the external one has no signal when I close the lid or goes blank, which shouldn't happen.

dmidecode -t 1
Handle 0x0001, DMI type 1, 27 bytes
System Information
 Manufacturer: Acer
 Product Name: TravelMate 7750G
 Version: V1.02
 Serial Number: LXV3S020051152D4D01601
 UUID: B6251177-AE4E-E011-99E3-1C7508ED9C53
 Wake-up Type: Power Switch
 SKU Number:
 Family:

lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu precise (development branch)
Release: 12.04
Codename: precise

lspci
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09)
00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b4)
00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b4)
00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM65 Express Chipset Family LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller (rev 04)
00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 04)
01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Whistler [AMD Radeon HD 6600M Series]
01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Turks HDMI Audio [Radeon HD 6000 Series]
02:00.0 Ethernet controller: Atheros Communications Inc. AR8151 v2.0 Gigabit Ethernet (rev c0)
03:00.0 Network controller: Atheros Communications Inc. AR9287 Wireless Network Adapter (PCI-Express) (rev 01)

uname -a
Linux kongoni 3.2.0-23-generic #36-Ubuntu SMP Tue Apr 10 20:39:51 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Jinx (robert-jinx) wrote :

Seriously, nobody, not even an attempt to do something with this bug/problem?

Whats the point of a bug reporting tool if nobody takes care of bugs?!

Andrea Azzarone (azzar1) on 2012-04-20
affects: unity (Ubuntu) → ubuntu
Lunderhage (lunderhage) wrote :

Same problem here (12.04 x64). Keyboard is dead in Unity. When swapping to vga terminal and back again, it works for a little while more.

Lots of these when using fn key combos (volume, wifi killswitch etc).
[15700.198674] atkbd serio0: Use 'setkeycodes e061 <keycode>' to make it known.
[15700.518087] atkbd serio0: Unknown key released (translated set 2, code 0xe1 on isa0060/serio0).

For me, it is always complaining about keycode e061 no matter which fn combo I'm trying.

My hardware details:
Handle 0x0001, DMI type 1, 27 bytes
System Information
        Manufacturer: ASUSTeK Computer Inc.
        Product Name: K70AF
        Version: 1.0
        Serial Number: A5N0AS32295521E
        UUID: 148AC400-626D-81DF-3B3B-485B397CA542
        Wake-up Type: Power Switch
        SKU Number: To Be Filled By O.E.M.
        Family: To Be Filled By O.E.M.

It seems to happen randomly after I wake the computer up from suspend.

I will do some more investigations on this one...

affects: ubuntu → hal-info (Ubuntu)
Denis Koryavov (dkoryavov) wrote :

I have the same problem with Asus K750JA with any kernel (3.8.0.XX, 3.11.X.XX).

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hal-info (Ubuntu):
status: New → Confirmed
Denis Koryavov (dkoryavov) wrote :

Did some investigations. It seems that the bug with FN keys is kernel bug. Here is related bug on kernel.org https://bugzilla.kernel.org/show_bug.cgi?id=9147

It is strange, but I faced out with this bug only after several weeks using ubuntu 12.04. Btw, this bug is present in ubuntu 13.10 too.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.