Ubuntu sets up a printer automatically but it doesn't work

Bug #305121 reported by Sesivany
0
Affects Status Importance Assigned to Milestone
hal-cups-utils (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

i bought HP LJ1006. When I plugged it in Ubuntu set it up automatically and told me that the printer was ready to print. But that wasn't true. Some HP printers needs proprietary firmware to work. But Ubuntu looked like everything was OK. That's why I was looking for the problem everywhere but the driver. I tried a new cabel. I called a HP support etc. After two days of looking for the solution, I found somewhere on the internet that my printer could be set up just with hp-setup which downloads proprietary firmware. Then the printer started working.
In brief: The problem is that Ubuntu says everything is set up and the printer is ready to print but it's not true and it makes people confused. Because they can't have an idea where the problem is.

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

That's a bug in the plug 'n print detection, reassigning.

Changed in cups:
status: New → Confirmed
Revision history for this message
shane wiley (ozwileys) wrote : Re: [Bug 305121] Re: Ubuntu sets up a printer automatically but it doesn't work

I have the same problem
You say you fixed it with 'hp-setup', please expand on what you did.

Shane Wiley
<email address hidden>

On 2/19/09, Till Kamppeter <email address hidden> wrote:
> *** This bug is a duplicate of bug 289410 ***
> https://bugs.launchpad.net/bugs/289410
>
> ** This bug has been marked a duplicate of bug 289410
> Plug 'n print doesn't work for HP Laserjet P1005
>
> --
> Ubuntu sets up a printer automatically but it doesn't work
> https://bugs.launchpad.net/bugs/305121
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (via bug 289410).
>
> Status in "hal-cups-utils" source package in Ubuntu: Confirmed
>
> Bug description:
> i bought HP LJ1006. When I plugged it in Ubuntu set it up automatically and
> told me that the printer was ready to print. But that wasn't true. Some HP
> printers needs proprietary firmware to work. But Ubuntu looked like
> everything was OK. That's why I was looking for the problem everywhere but
> the driver. I tried a new cabel. I called a HP support etc. After two days
> of looking for the solution, I found somewhere on the internet that my
> printer could be set up just with hp-setup which downloads proprietary
> firmware. Then the printer started working.
> In brief: The problem is that Ubuntu says everything is set up and the
> printer is ready to print but it's not true and it makes people confused.
> Because they can't have an idea where the problem is.
>

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