Segmentation fault when opening videos

[Jose Gómez]

After upgrade to the latest Ubuntu beta, gwenview is crashing with a segmentation fault whenever I try to open a video.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: gwenview 4:20.08.1-1
ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
Uname: Linux 5.4.0-49-generic x86_64
ApportVersion: 2.20.11-0ubuntu49
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 8 01:19:26 2020
InstallationDate: Installed on 2020-08-19 (49 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: gwenview
UpgradeStatus: Upgraded to groovy on 2020-10-06 (1 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Jose Gómez (adler-dreamcoder)]

For anyone else with this issue, I was able to work around it by switching from the VLC to the GStreamer backend for Phonon:

    sudo apt-get install phonon4qt5-backend-gstreamer phonon4qt5settings

Then running:

    /usr/bin/phononsettings

Finally go to the "Backend" tab, select "Phonon GStreamer" and the up arrow to move it to the top. Then OK to exit the application.

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.