Déjà Dup fails to connect to Box.com WebDAV

[Tom Slominski]

Hi. I'm using Ubuntu 11.10 and since today deja-dup is failing to connect to my Box.com deja-dup account. I've tried connecting with Nautilus too. Here are the errors they're returning:

Nautilus (both HTTP and HTTPS): HTTP Error: Found.
deja-dup (HTTP): HTTP Error: Found
deja-dup (HTTPS): Not a WebDAV-enabled share

Weirdly, Chrome connects just fine. I think this started today, as before I couldn't back up due to another error I wanted to debug today. With that other error, my backup would at least start.

deja-dup 20.1-0ubuntu0.2
duplicity 0.6.15-0ubuntu2

tom@laptop:~$ cat /tmp/deja-dup2.gsettings
org.gnome.DejaDup backend 'file'
org.gnome.DejaDup delete-after 0
org.gnome.DejaDup exclude-list ['$TRASH', '$DOWNLOAD', '/home/tom/Dropbox']
org.gnome.DejaDup include-list ['$HOME']
org.gnome.DejaDup last-backup '2012-03-29T19:34:12.754221Z'
org.gnome.DejaDup last-restore '2011-11-16T19:15:56.103487Z'
org.gnome.DejaDup last-run '2012-03-29T19:34:12.754221Z'
org.gnome.DejaDup periodic true
org.gnome.DejaDup periodic-period 28
org.gnome.DejaDup prompt-check '2011-11-14T20:25:14.548969Z'
org.gnome.DejaDup root-prompt true
org.gnome.DejaDup welcomed false
org.gnome.DejaDup.File icon '. GThemedIcon drive-harddisk-usb drive-harddisk drive'
org.gnome.DejaDup.File name '120 GB Hard Disk: Backup'
org.gnome.DejaDup.File path 'davs://me%<email address hidden>/dav'
org.gnome.DejaDup.File relpath b''
org.gnome.DejaDup.File short-name 'Backup'
org.gnome.DejaDup.File type 'normal'
org.gnome.DejaDup.File uuid '9be11a3b-46a3-4f58-a4f4-0c0a33a80cad'
org.gnome.DejaDup.Rackspace container 'tom'
org.gnome.DejaDup.Rackspace username ''
org.gnome.DejaDup.S3 bucket ''
org.gnome.DejaDup.S3 folder 'tom'
org.gnome.DejaDup.S3 id ''
org.gnome.DejaDup.U1 folder '/deja-dup/tom'

tom@laptop:~$ DEJA_DUP_DEBUG=1 deja-dup --backup | tail -n 1000 > /tmp/deja-dup.log

(deja-dup:16124): LIBDBUSMENU-GLIB-WARNING **: About to Show called on an item wihtout submenus. We're ignoring it.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Michael Terry (mterry)]

Moving to gvfs-backends since it is reproducable with nautilus too.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Wingi (wingi)]

The WebDAV-Server behind box.com dont starts at the ROOT-Level (starts at /dav/).

I think, the ubuntu backup tool (or the library) test the WebDAV-http method on root level and stop working.

1. CURL -v -X "OPTIONS" http://www.box.com/

< Allow: GET,HEAD,POST,OPTIONS,TRACE

2. CURL -v -X "OPTIONS" -u "boxemail:boxpassword" http://www.box.com/dav/

< Allow: GET, PUT, DELETE, MKCOL, OPTIONS, COPY, MOVE, PROPFIND, PROPPATCH, LOCK, UNLOCK, HEAD

Like other webdav server implementations you should test WebDAV at the given path, not at ROOT!