Does not detect hotplugged storage device

[Nima Dolatabadi]

I possess a 2TB Transcend external hard drive. Previously, I had Ubuntu 22 installed, and just yesterday, I transitioned to Ubuntu 24. However, my external hard drive is not being recognized by Ubuntu 24 at all, despite functioning perfectly under Ubuntu 22. I also have Windows 10 installed in a dual-boot configuration, where the hard drive operates without issue.

Upon attempting to mount the drive, I encountered an error, which I have documented, although I have discovered that I am unable to select text from dialogue boxes. I intend to report this issue as well.
I kindly request assistance in resolving this matter, as it is of paramount importance for this distribution.

Best regards,
Nima

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gvfs 1.54.0-1ubuntu2
ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12
Uname: Linux 6.8.0-40-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 22 22:31:15 2024
HotplugNewDevices: /dev/sdc /dev/sdc1
HotplugNewMounts:

InstallationDate: Installed on 2024-08-20 (2 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: gvfs
Symptom: storage
Title: Does not detect hotplugged storage device
UpgradeStatus: No upgrade log present (probably fresh install)

[Eduardo Barretto (ebarretto)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.