Activity log for bug #2034263

Date Who What changed Old value New value Message
2023-09-05 16:06:22 Walter Ribeiro bug added bug
2023-09-05 16:49:07 Walter Ribeiro description This SSD Drive works well in Windows 11, but is not mounted in Ubuntu 22.04 neither 23.04. In Disks application, trying to format the partition with NTFS, there is an error message: Error wiping device: Failed to probe the device '/dev/sdd1' (udisks-error-quark, 0) Portable SSD: USB3.1 Type C ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gvfs 1.48.2-0ubuntu1 ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15 Uname: Linux 6.2.0-31-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Sep 5 12:49:03 2023 HotplugNewDevices: /dev/sdd1 /dev/sdd HotplugNewMounts: InstallationDate: Installed on 2022-11-25 (283 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=pt_BR.UTF-8 SHELL=/bin/bash SourcePackage: gvfs Symptom: storage Title: Does not detect hotplugged storage device UpgradeStatus: No upgrade log present (probably fresh install) This SSD Drive works well in Windows 11, but is not mounted in Ubuntu 22.04 neither Ubuntu 23.04. Windows 11 can read and write files in a 2GB partition, but Ubuntu shows it as unknown() and does not mount it. In Disks application, trying to format the partition with NTFS, there is an error message: Error wiping device: Failed to probe the device '/dev/sdd1' (udisks-error-quark, 0) Portable SSD: USB3.1 Type-C 8TB ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gvfs 1.48.2-0ubuntu1 ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15 Uname: Linux 6.2.0-31-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Sep 5 12:49:03 2023 HotplugNewDevices: /dev/sdd1 /dev/sdd HotplugNewMounts: InstallationDate: Installed on 2022-11-25 (283 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) ProcEnviron:  LANGUAGE=pt_BR:pt:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=pt_BR.UTF-8  SHELL=/bin/bash SourcePackage: gvfs Symptom: storage Title: Does not detect hotplugged storage device UpgradeStatus: No upgrade log present (probably fresh install)
2023-09-06 14:53:55 Walter Ribeiro summary Does not detect hotplugged storage device Does not detect hotplugged storage device 8TB SSD