MTP device fails to mount
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gvfs (Ubuntu) |
Fix Committed
|
Undecided
|
Unassigned |
Bug Description
Yesterday I could access my Motorola Moto G (2013) Android phone via MTP (mtp-probe). Today I cannot.
May 6 16:44:27 kernel: [ 613.641980] usb 1-3: USB disconnect, device number 5
May 6 16:44:30 kernel: [ 616.504041] usb 1-3: new high-speed USB device number 6 using ehci-pci
May 6 16:44:30 kernel: [ 616.637429] usb 1-3: New USB device found, idVendor=22b8, idProduct=2e82
May 6 16:44:30 kernel: [ 616.637437] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 6 16:44:30 kernel: [ 616.637442] usb 1-3: Product: XT1039
May 6 16:44:30 kernel: [ 616.637445] usb 1-3: Manufacturer: motorola
May 6 16:44:30 mtp-probe: checking bus 1, device 6: "/sys/devices/
May 6 16:44:30 mtp-probe: bus: 1, device: 6 was an MTP device
*Was* an MTP device?
This may be due to libmtp* but they were not upgraded yesterday.
Start-Date: 2015-05-05 13:54:40
Commandline: /usr/bin/apt-get dist-upgrade
Install: libphysfs1:i386 (2.0.2-5, automatic)
Upgrade: update-manager:i386 (0.156.14.18, 0.156.14.19), gvfs-fuse:i386 (1.12.1-
End-Date: 2015-05-05 13:58:52
I tried a downgrade and a purge and downgrade, and multiple reboots but it made no difference.
Start-Date: 2015-05-06 16:40:49
Commandline: /usr/bin/apt-get purge gvfs/precise-
Purge: nautilus:i386 (3.4.2-0ubuntu9), gvfs-fuse:i386 (1.12.1-
End-Date: 2015-05-06 16:41:26
Start-Date: 2015-05-06 16:42:45
Commandline: /usr/bin/apt-get install gvfs/precise-
Install: gvfs-fuse:i386 (1.12.1-
End-Date: 2015-05-06 16:42:49
Nothing has changed on the phone, but I tried restarting a couple of times anyway just in case.
I can no longer access the files on my phone.
I'll try Trusty and update.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: gvfs-common 1.12.1-0ubuntu1.3
ProcVersionSign
Uname: Linux 3.11.0-26-generic i686
NonfreeKernelMo
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: i386
Date: Wed May 6 16:07:53 2015
MarkForUpload: True
PackageArchitec
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: gvfs
UpgradeStatus: Upgraded to precise on 2014-12-07 (150 days ago)
Changed in gvfs (Ubuntu): | |
status: | New → Fix Committed |
The 14.04.2 live CD fails for other reasons but with an "apt-get upgrade" to 1.1.6-20- g1b9f164- 1ubuntu2 it starts working, so Trusty does not appear to have this problem.