Activity log for bug #1247572

Date Who What changed Old value New value Message
2013-11-03 12:20:03 Benjamin Tegge bug added bug
2013-11-03 12:22:26 Benjamin Tegge description I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue. However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. 3.b) If your desktop froze: Go to a virtual terminal. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again. $ mtp-detect Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 Listing raw device(s) Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. Found 1 device(s): Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 Attempting to connect device(s) ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. --- $ mtp-detect Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6 Listing raw device(s) Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8. Found 1 device(s): Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22 Attempting to connect device(s) PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this: MTP-specific device properties: Friendly name: Windows Phone Synchronization partner: (NULL) Battery level 74 of 100 (74%) libmtp supported (playable) filetypes: Folder Text file ISO MPEG-1 Audio Layer 3 Audio Video Interleave JPEG file Microsoft Windows Media Audio Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3 Microsoft Windows Media Video Abstract Album file Abstract Playlist file GIF bitmap file JFIF file Portable Network Graphics TIFF bitmap file BMP bitmap file MPEG-4 Part 14 Container Format (Audio+Video Emphasis) MPEG-4 Part 14 Container Format (Audio Emphasis) DOC file XLS file PPT file OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs: Installed: 1.18.2-0ubuntu1 Candidate: 1.18.2-0ubuntu1 Version table: *** 1.18.2-0ubuntu1 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages 100 /var/lib/dpkg/status gvfs-backends: Installed: 1.18.2-0ubuntu1 Candidate: 1.18.2-0ubuntu1 Version table: *** 1.18.2-0ubuntu1 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages 100 /var/lib/dpkg/status mtp-tools: Installed: 1.1.6-2 Candidate: 1.1.6-2 Version table: *** 1.1.6-2 0 500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages 100 /var/lib/dpkg/status I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue. However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. 3.b) If your desktop froze: Go to a virtual terminal with Ctrl+Alt+F1. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again.   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. ---   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this:   MTP-specific device properties:      Friendly name: Windows Phone      Synchronization partner: (NULL)      Battery level 74 of 100 (74%)   libmtp supported (playable) filetypes:      Folder      Text file      ISO MPEG-1 Audio Layer 3      Audio Video Interleave      JPEG file      Microsoft Windows Media Audio      Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3      Microsoft Windows Media Video      Abstract Album file      Abstract Playlist file      GIF bitmap file      JFIF file      Portable Network Graphics      TIFF bitmap file      BMP bitmap file      MPEG-4 Part 14 Container Format (Audio+Video Emphasis)      MPEG-4 Part 14 Container Format (Audio Emphasis)      DOC file      XLS file      PPT file   OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status gvfs-backends:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status mtp-tools:   Installed: 1.1.6-2   Candidate: 1.1.6-2   Version table:  *** 1.1.6-2 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages         100 /var/lib/dpkg/status
2013-11-03 12:23:19 Benjamin Tegge bug task added nautilus (Ubuntu)
2013-11-03 12:24:58 Benjamin Tegge bug task added nautilus
2013-11-03 12:25:47 Benjamin Tegge bug task added gvfs
2013-11-03 12:27:49 Benjamin Tegge description I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue. However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. 3.b) If your desktop froze: Go to a virtual terminal with Ctrl+Alt+F1. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again.   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. ---   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this:   MTP-specific device properties:      Friendly name: Windows Phone      Synchronization partner: (NULL)      Battery level 74 of 100 (74%)   libmtp supported (playable) filetypes:      Folder      Text file      ISO MPEG-1 Audio Layer 3      Audio Video Interleave      JPEG file      Microsoft Windows Media Audio      Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3      Microsoft Windows Media Video      Abstract Album file      Abstract Playlist file      GIF bitmap file      JFIF file      Portable Network Graphics      TIFF bitmap file      BMP bitmap file      MPEG-4 Part 14 Container Format (Audio+Video Emphasis)      MPEG-4 Part 14 Container Format (Audio Emphasis)      DOC file      XLS file      PPT file   OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status gvfs-backends:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status mtp-tools:   Installed: 1.1.6-2   Candidate: 1.1.6-2   Version table:  *** 1.1.6-2 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages         100 /var/lib/dpkg/status I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue. However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. The Lumia 620 itself was added to libmtp with this report: http://sourceforge.net/p/libmtp/bugs/780/ ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. 3.b) If your desktop froze: Go to a virtual terminal with Ctrl+Alt+F1. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again.   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. ---   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this:   MTP-specific device properties:      Friendly name: Windows Phone      Synchronization partner: (NULL)      Battery level 74 of 100 (74%)   libmtp supported (playable) filetypes:      Folder      Text file      ISO MPEG-1 Audio Layer 3      Audio Video Interleave      JPEG file      Microsoft Windows Media Audio      Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3      Microsoft Windows Media Video      Abstract Album file      Abstract Playlist file      GIF bitmap file      JFIF file      Portable Network Graphics      TIFF bitmap file      BMP bitmap file      MPEG-4 Part 14 Container Format (Audio+Video Emphasis)      MPEG-4 Part 14 Container Format (Audio Emphasis)      DOC file      XLS file      PPT file   OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status gvfs-backends:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status mtp-tools:   Installed: 1.1.6-2   Candidate: 1.1.6-2   Version table:  *** 1.1.6-2 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages         100 /var/lib/dpkg/status
2013-11-04 13:44:46 Sebastien Bacher gvfs (Ubuntu): importance Undecided Low
2013-11-04 13:44:52 Sebastien Bacher nautilus (Ubuntu): status New Invalid
2013-11-04 13:44:55 Sebastien Bacher nautilus (Ubuntu): importance Undecided Low
2013-12-04 21:14:17 Launchpad Janitor gvfs (Ubuntu): status New Confirmed
2013-12-11 08:56:45 Benjamin Tegge bug watch added https://bugzilla.gnome.org/show_bug.cgi?id=720238
2013-12-11 08:56:45 Benjamin Tegge gvfs: importance Undecided Unknown
2013-12-11 08:56:45 Benjamin Tegge gvfs: status New Unknown
2013-12-11 08:56:45 Benjamin Tegge gvfs: remote watch GNOME Bug Tracker #720238
2013-12-11 08:59:53 Benjamin Tegge description I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue. However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. The Lumia 620 itself was added to libmtp with this report: http://sourceforge.net/p/libmtp/bugs/780/ ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. 3.b) If your desktop froze: Go to a virtual terminal with Ctrl+Alt+F1. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again.   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. ---   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this:   MTP-specific device properties:      Friendly name: Windows Phone      Synchronization partner: (NULL)      Battery level 74 of 100 (74%)   libmtp supported (playable) filetypes:      Folder      Text file      ISO MPEG-1 Audio Layer 3      Audio Video Interleave      JPEG file      Microsoft Windows Media Audio      Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3      Microsoft Windows Media Video      Abstract Album file      Abstract Playlist file      GIF bitmap file      JFIF file      Portable Network Graphics      TIFF bitmap file      BMP bitmap file      MPEG-4 Part 14 Container Format (Audio+Video Emphasis)      MPEG-4 Part 14 Container Format (Audio Emphasis)      DOC file      XLS file      PPT file   OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status gvfs-backends:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status mtp-tools:   Installed: 1.1.6-2   Candidate: 1.1.6-2   Version table:  *** 1.1.6-2 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages         100 /var/lib/dpkg/status Summary: You have to run mtp-detect in terminal until you get output similar to the excerpt in the steps to reproduce section, then you can connect via nautilus as usual. ----- I just got a Nokia Lumia 620 as a backup phone. I'd say I can mount my Nexus 4 reliably with Ubuntu via nautilus using gvfs-mtp. Users with Android devices like the Nexus 4 still get error messages on a regularly basis of the device not being able to mount, but replugging the device mostly fixes the issue. However, the experience with the Lumia 620 is far worse (the desktop sometimes freezes) and the workaround I found to get the device to work very crude. I was prompted with a apport-collector window when nautilus froze during testing and send a report (this happend twice), but it didn't take me to Launchpad to open a report. I can also seen no bug regarding that topic that I am subscribed to. The Lumia 620 itself was added to libmtp with this report: http://sourceforge.net/p/libmtp/bugs/780/ ## Steps to reproduce: 1. Reboot (or cold boot) computer and phone. Login to computers destop and unlock the phone by entering PIN. 2. Plug the phone via USB into the computer. (Cable works with Nexus 4 or another Android device.) The phone will give a signal that it is connected to the computer. 3. Try to open the phone in Nautilus. My desktop either freezes (cold boot) here or nautilus hangs (reboot). 3.a) If nautilus hangs: Open a terminal with Ctrl+Alt+T and kill nautilus with xkill. 3.b) If your desktop froze: Go to a virtual terminal with Ctrl+Alt+F1. 3.c) If you just get an error message: Open a terminal with Ctrl+Alt+T and go to step 4. 4. Execute 'mtp-detect' (from mtp-tools package) from terminal (either via Dektop or virtual terminal). If you get one of the following messages wait a few seconds and try again.   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. ---   $ mtp-detect   Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6   Listing raw device(s)   Device 0 (VID=0421 and PID=0661) is a Nokia Nokia Lumia WP8.      Found 1 device(s):      Nokia: Nokia Lumia WP8 (0421:0661) @ bus 2, dev 22   Attempting to connect device(s)   PTP_ERROR_IO: failed to open session, trying again after resetting USB interface   LIBMTP libusb: Attempt to reset device   LIBMTP PANIC: failed to open session on second attempt   Unable to open raw device 0   OK. --- Repeat this until you get a long list of scrolling text that ends with something similar to this:   MTP-specific device properties:      Friendly name: Windows Phone      Synchronization partner: (NULL)      Battery level 74 of 100 (74%)   libmtp supported (playable) filetypes:      Folder      Text file      ISO MPEG-1 Audio Layer 3      Audio Video Interleave      JPEG file      Microsoft Windows Media Audio      Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3      Microsoft Windows Media Video      Abstract Album file      Abstract Playlist file      GIF bitmap file      JFIF file      Portable Network Graphics      TIFF bitmap file      BMP bitmap file      MPEG-4 Part 14 Container Format (Audio+Video Emphasis)      MPEG-4 Part 14 Container Format (Audio Emphasis)      DOC file      XLS file      PPT file   OK. --- 5. Go to a virtual terminal and do 'sudo service lightdm restart'. Login again, you hear the phone reconnecting to your computer and should now be able to open your phone in nautilus seeing the phones internal storage and the SD card (if there is) als sub devices. 6. Unplug the phone from the computer and start with step 2 if you want to connect the phone again. ## Additional information $ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 $ apt-cache policy gvfs gvfs-backends mtp-tools gvfs:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status gvfs-backends:   Installed: 1.18.2-0ubuntu1   Candidate: 1.18.2-0ubuntu1   Version table:  *** 1.18.2-0ubuntu1 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages         100 /var/lib/dpkg/status mtp-tools:   Installed: 1.1.6-2   Candidate: 1.1.6-2   Version table:  *** 1.1.6-2 0         500 http://de.archive.ubuntu.com/ubuntu/ saucy/universe amd64 Packages         100 /var/lib/dpkg/status
2013-12-11 10:12:52 Bug Watch Updater gvfs: status Unknown New
2013-12-11 10:12:52 Bug Watch Updater gvfs: importance Unknown Medium
2014-03-22 08:17:09 Bug Watch Updater gvfs: status New Incomplete
2014-06-27 13:15:14 Bug Watch Updater gvfs: status Incomplete Fix Released
2016-06-20 09:52:39 Matze bug added subscriber Matze