Unable to connect to the iPhone

Bug #1242303 reported by Alberto Salvia Novella on 2013-10-20
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Undecided
Unassigned
gvfs
New
Undecided
Unassigned
gvfs (Ubuntu)
Low
Unassigned

Bug Description

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HOW TO REPRODUCE
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1. Connect the iPhone to the computer.
2. A message appears in the Ubuntu desktop: "The device is blocked. Write the access code in the device and press <<try again>>".
3. Write the access code in the iPhone.
4. A message appears in the iPhone: "¿Trust in this computer?: It will be able to access your settings and data from this computer when it's connected.".
5. In the iPhone, press the "Trust" button.

******************
EXPECTED BEHAVIOUR
******************

- The iPhone to become accessible.

**************
REAL BEHAVIOUR
**************

- The same messages appear again in both Ubuntu and iPhone.

***********
WORK-AROUND
***********

- Unknown.

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RELEVANT DETAILS
****************

- Affects iPhones that run iOS 7.

**************
TECHNICAL INFO
**************

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: udisks2 2.1.0-4
ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
Uname: Linux 3.8.0-25-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
Date: Sun Oct 20 12:26:01 2013
InstallationDate: Installed on 2013-05-21 (151 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: MEDIONPC MS-7358
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic root=UUID=7c16b6a8-52d3-4e20-94c4-933af64fd891 ro quiet splash vt.handoff=7
SourcePackage: udisks2
UpgradeStatus: Upgraded to saucy on 2013-10-18 (1 days ago)
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7358
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: Fab D
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/18/2008:svnMEDIONPC:pnMS-7358:pvrOEM:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7358:rvrFabD:cvnOEM:ct3:cvrOEM:
dmi.product.name: MS-7358
dmi.product.version: OEM
dmi.sys.vendor: MEDIONPC

summary: - Unable to connect to an iPhone
+ Unable to connect to the iPhone
Martin Pitt (pitti) on 2013-10-20
Changed in hundredpapercuts:
status: New → Invalid
affects: udisks2 (Ubuntu) → gvfs (Ubuntu)
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

Changed in gvfs (Ubuntu):
importance: Medium → Low
Antonio Censi (accensi) wrote :

Confirmed:
Xubuntu 13.10
iOS 7.0.3

Antonio, for confirming bugs in Launchpad:

1. Click on "This bug affects # people. Does this bug affect you?"
2. Add the name of the affected release (https://wiki.ubuntu.com/Releases) to the tag list under the bug description.

It isn't necessary to comment in these changes, although it's to mention the affected iOS version.

description: updated
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