Ubuntu

Samsung galaxy s2, unable to open MTP device

Reported by Joeri Eilander on 2013-03-24
26
This bug affects 6 people
Affects Status Importance Assigned to Milestone
gvfs (Ubuntu)
Low
Unassigned

Bug Description

see screenshot, i can open the folder, but everytime i connect my phone, it shows that message.

Joeri Eilander (fazioliamboina) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1159277/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → nautilus (Ubuntu)
Changed in nautilus (Ubuntu):
status: New → Confirmed
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

affects: nautilus (Ubuntu) → gvfs (Ubuntu)
Changed in gvfs (Ubuntu):
importance: Undecided → Low
Philip Langdale (langdalepl) wrote :

It has to do with how Samsung phones (at least of this generation) deal with being plugged in. They don't present a completely stable set of USB capabilities when initially connected, and while it eventually stablizes, the end result is that the mtp detector appears to see the phone appear twice - so the first time, it makes the connection and you see the window (which works fine), but the second time it 'appears', the connection attempt fails, unsurprisingly. Not sure what we can really do about it.

Screatch (screatch) wrote :

Philip, how about mitigating the alert message so it stops popping up.

Philip Langdale (langdalepl) wrote :

The alert is a function of nautilus and gnome-settings-daemon. The first shows the error and the second one decides whether to automount or not. Gvfs isn't really in a position to control how the detection events are responded to.

Disabling device automount is the simplest way to avoid it.

idovecer (igor-dovecer) wrote :

I get the same error but on Lubuntu 13.04 with Samsung Galaxy S i9000 and don't have nautilus installed.

ERROR
Unable to open MTP device '[usb:001,003]'

Can I help with some additional informations?

Philip Langdale (langdalepl) wrote :

idovecer, are you using a usb 3 port? Older Samsung devices don't seem to like to be plugged into those.

Wolter Hellmund (wolterh) wrote :

I am using a usb 2 port and this happens to me, no solutions yet I suppose.

I have two machines that I upgraded to 13.04. One works, the other one has this problem. When I plug in the Samsung Galaxy Note (which used to work) I get about 100 of these:
Unable to open MTP device '[usb:003,021]'
(with #021 increasing for each one)

At the end, it repeats and starts over.

Following these instructions, I get about 50 popups but then it is connected successfully
http://forum.xda-developers.com/showthread.php?t=2223401

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