external usb TOSHIBA disk could not be mounted

[Paulo Rafael]

Hi, after upgradind from 12.04 LTS to 12.10 (my mistake!!) my external disk could not be mounted; it is reconigsed by nautilus, appears on it but it cannot be mountes givine the error: "Incapaz de montar TOSHIBA. Adding read ACL for uid 1000 to `/media/paulo' failed: Operation not supported". The same error for my USB DVD drive.

Help please.

Regards

[James Hunt (jamesodhunt)]

Not an upstart issue. Sounds like it might be a non-privileged mounting problem.

[schollsky (schollsky)]

The same problem occurs here. No pen drive, no camera or compact disc will mount normally. However, it's possible to mount manually.

[Paulo Rafael (paulojc-rafael)]

I can't mount any device manually... so I have a problem. ;-))

Hoping that could be solve as soon as possible.

Regards

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[schollsky (schollsky)]

I guess this bug is a duplicate of #1048059. In the comments there I found a simple workaround:

Open a terminal window and use the following two commands (comments may be left out):

# Add a folder
sudo mkdir /media/USERNAME

# assign the folder to my user
sudo chown USERNAME.USERNAME /media/USERNAME

HTH,

Stefan

[Paulo Rafael (paulojc-rafael)]

Hi Stefan

txs for your help, it worked for me.

I kindly request that someone close this bug report.

Again, txs for all the help.

Regards