Epson T24 does not work in Lucid (while it worked in Karmic)

[Leandro]

I have an Epson Stylus T24 printer. It worked on Karmic using the Stylus T20 driver.
Now, in Lucid, it does not work anymore. On installation the procedure is the same
as in Karmic: the exact driver is not found, but one is lead to choose an alternate
driver from a list. Now the suggested driver is T21 (not T20, as before), but neither
of those work. No error is reported when printing from any program, but the printer
simply does not print.

[Leandro (leandromartinez98)]

Here I post the log file of system-config-printer --debug while trying to print a test page
(no error reported, but the printer prints nothing).

[timvdwest (timvdwest)]

I am also experiencing this problem. I have a Stylus T27 - It was working fine in Karmic with the T20 driver but now I can't get it to print on any of the drivers.

[Djoko (djk-srs)]

My Epson Printer T20E also can not be used in Lucid, whereas in ubuntu 9.xx can run normally.
The printer is detected as the T20E and drivers used are T20. But strangely, when lsusb detected as Epson D88 +
lsusb:
Bus 002 Device 002: ID 04b8: 0005 Seiko Epson Corp.. Stylus D88 +

[Leandro (leandromartinez98)]

My T24 is also detected as the D88+:

Bus 003 Device 002: ID 04b8:0005 Seiko Epson Corp. Stylus D88+

I'm not sure it it was correctly identified in Karmic. Djoko, do you know
if it was recognized otherwise in Karmic?

Also, as there are three people with the exact same problem, I will
mark this as confirmed.

[Leandro (leandromartinez98)]

This is the ppd file that worked on Karmic for my Epson T24 printer.

[Djoko (djk-srs)]

The same thing on Karmic, but should be by adding sudo before lsusb:
$lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

$sudo lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 04b8:0005 Seiko Epson Corp. Stylus D88+
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

The next is the result of output from a check printer from Lucid and Karmic
LUCID :
~$ sudo /usr/lib/cups/backend/usb
DEBUG: list_devices_libusb
DEBUG: usb_find_busses=5
DEBUG: usb_find_devices=6
direct usb://EPSON/Stylus%20T20E "EPSON Stylus T20E" "EPSON Stylus T20E" "MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX;MDL:Stylus T20E;CLS:PRINTER;DES:EPSON Stylus T20E;" ""

$sudo usb_printerid /dev/usb/lp0
GET_DEVICE_ID string:
MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX;MDL:Stylus T20E;CLS:PRINTER;DES:EPSON Stylus T20E;

~$ sudo usb_printerid /dev/usb/lp1
Error: No such file or directory: can't open '/dev/usb/lp1'

~$ lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 04b8:0005 Seiko Epson Corp. Stylus D88+
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 2010-05-10 20:31 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 128 2010-05-10 20:31 /dev/bus/usb/002/001
crw-rw-r-- 1 root lp 189, 129 2010-05-10 20:32 /dev/bus/usb/002/002
crw-rw-r-- 1 root root 189, 256 2010-05-10 20:31 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 384 2010-05-10 20:31 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 2010-05-10 20:31 /dev/bus/usb/005/001
crw-rw---- 1 root lp 180, 0 2010-05-10 20:32 /dev/usb/lp0

KARMIC KOALA :
$ sudo /usr/lib/cups/backend/usb
DEBUG: list_devices_libusb
DEBUG: usb_find_busses=5
DEBUG: usb_find_devices=6
direct usb://EPSON/Stylus%20T20E "EPSON Stylus T20E" "EPSON Stylus T20E" "MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX;MDL:Stylus T20E;CLS:PRINTER;DES:EPSON Stylus T20E;" ""

$ sudo usb_printerid /dev/usb/lp0
GET_DEVICE_ID string:
MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX;MDL:Stylus T20E;CLS:PRINTER;DES:EPSON Stylus T20E;

$sudo lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 04b8:0005 Seiko Epson Corp. Stylus D88+
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root vboxusers 189, 0 2010-05-11 15:09 ...

[Till Kamppeter (till-kamppeter)]

Please try also the proposed fix for bug 539708.

[Junior_sampa (juniorperes-ig)]

The same problem occurs with my T24. It was working on Karmic but in Lucid the printer led starts blinking but the page is not printed out.

Tried to reinstall cups, installed the newer version of proposed packages and still don't work.

[Djoko (djk-srs)]

I've updated to the proposed repo, but still can not print.

Then I tried to install Turboprint (trial version) ... amazing, the printer can print. But there is a strange thing, when I try to use the cups-gutenprint driver (probably able to print) still can not print, and when I try again using Turboprint driver, the printer can not print, and on the Turboprint status, show a message: printer not connected or switch-off and then the next message appears: usb_error: -1. To be able to print again, the printer must be turned off and then turned on again.

Indeed, with Turboprint can solve the problem, but I don't want to use it because I have to pay, better go back to Karmic Koala: p

Here I include cups error_log

[sefsinalas (sefsinalas)]

im and much more people have this problem...why nobody do nothing? :(

[Jonny Rodriguez (jojoroto-hotmail)]

the problem is the gutenprint 5.2.5
I fixed the problem unistalling the gutenprint 5.2.5 files, and downloading gutenprint 5.2.4 files from http://packages.ubuntu.com/karmic/text/,

i downloaded this files:

foomatic-db-gutenprint_5.2.4-0ubuntu2_all.deb
gutenprint-locales_5.2.4-0ubuntu2_all.deb
ijsgutenprint_5.2.4-0ubuntu2_i386.deb
libgutenprint2_5.2.4-0ubuntu2_i386.deb

i installed it, and now my epson t21 printer is working again, of cource with the epson t20 driver. but is working again.

See full activity log

[Jonny Rodriguez (jojoroto-hotmail)]

I installed also the file
cups-driver-gutenprint_5.2.4-0ubuntu2_i386.deb

this allow to select a correct epson driver for my printer and prints faster.

[Leandro (leandromartinez98)]

Dear Jonny, I couldn't find the files you installed on that site (also are there
64 bit versions?). Could you please
provide the direct links? Also it would be nice for me to know exactly which packages
you have removed before installing the 2.5.4 ones.

[Djoko (djk-srs)]

It works ...!!! thanks Johnny :D

I follow your tips, I uinstalled cups-driver-gutenprint & libgutenprint2, set repo to karmic and install all file you recomended.
Now...I am very happy and going to play with Lucid .... :D

regards
Djoko

[Leandro (leandromartinez98)]

Hi all,

This hasn't worked for me. Here I send you screenshots of the exact sequence
of package removal and installations. I continue to have the exact same
problem, the printer receive information, the light blinks, but nothing is
printer and no error is reported. The driver from Karmic repos that is
used is T20 (instead of T21 which is suggested in Lucid), and it is the one
that worked when in Karmic.

[Djoko (djk-srs)]

Leandro, try to install cups-driver-gutenprint, then you must delete all previous printer, then add the printer again, I do that and succeed

[Leandro (leandromartinez98)]

Thanks Djoko, but nope... the problem here persists.

[Leandro (leandromartinez98)]

I've also tried the solution from this post:

https://bugs.launchpad.net/ubuntu/+source/gutenprint/+bug/576705/comments/13

But no success.

[Djoko (djk-srs)]

I've uinstalled Lucid version with the option "Mark for Complete Removal", did you do that ?

[Leandro (leandromartinez98)]

Yes, now I did exactly as you say. The same as before, blinking but no printing. No errors
reported.

[sefsinalas (sefsinalas)]

great! thankz jonny....now my printer works fine :)

[Leandro (leandromartinez98)]

I found out why the problem was not being solved for me. The issue was that
after installing the older gutenprint packages, I was changing my software sources
back to lucid. Probably the driver being installed was the lucid one (I think).

Now, by installing the printer --before-- changing the repositories back to lucid,
the printer is functioning again.

I have one issue though:

sudo apt-get updage ; sudo apt-get dist-upgrade

seems to be willing to upgrade the gutenprint packages, although Synaptic
and the Update manager don't (I think because I've chosen to lock their version
in Synaptic). How can I lock the version of these packages for the command-line
apt?

[Jonny Rodriguez (jojoroto-hotmail)]

i found an easier solution, with this one you can keep the gutenprint 5.2.5, to solve the problem the only that is needed is to change the printer driver to epson stylus c66.

[Leandro (leandromartinez98)]

Confirmed, Jonny, it works with the C66 driver. Thanks!

[Mohamed Amine Ilidrissi (ilidrissi.amine)]

Are you still affected by this bug? Please respond if you do.

[Till Kamppeter (till-kamppeter)]

Please try the proposed fix in bug 576705 and report there whether it works for you. With your confirmation the fix will be made an official update for Lucid LTS.