Lexmark Z53 stops printing on upgrade from Breezy to Dapper

[Neil Robinson]

Binary package hint: cupsys-driver-gutenprint

I've checked through the other bug reports, and can't seem to find a bug exactly like this one, although there are similar ones, namely:
https://launchpad.net/distros/ubuntu/+bug/47557
https://launchpad.net/distros/ubuntu/+source/cupsys/+bug/6030
https://launchpad.net/distros/ubuntu/+source/cupsys/+bug/37241

The Lexmark Z53 worked flawlessly with the old gimp-print driver.
Now, using the recommended gutenprint driver, cups sends the job to the printer, the printer receives it happily. But instead of printing, it simply feeds the number of pages sent to it through the spool without actually putting any ink on them.

Here are the relevant logs:

/var/log/cups/access_log

localhost - - [20/Aug/2006:13:02:04 +0200] "GET /ppd/Z53.ppd HTTP/1.1" 200 69645 - -
localhost - - [20/Aug/2006:13:02:05 +0200] "GET /ppd/Z53.ppd HTTP/1.1" 200 69645 - -
localhost - - [20/Aug/2006:13:02:05 +0200] "POST / HTTP/1.1" 200 653330 CUPS-Get-PPDs -
localhost - - [20/Aug/2006:13:02:08 +0200] "POST / HTTP/1.1" 200 1671 CUPS-Get-Devices -
localhost - - [20/Aug/2006:13:02:35 +0200] "POST /printers/Z53 HTTP/1.1" 200 153607 - successful-ok

/var/log/cups/error_log

E [20/Aug/2006:13:02:35 +0200] [Job 133] No %%BoundingBox: comment in header!

[Pascal De Vuyst (pascal-devuyst)]

Thanks for your bug report.
We need more information.
Please attach the output of the printingbuginfo script, it can be found here: https://wiki.ubuntu.com/PrintingBugInfoScript.
Perhaps a stupid question: do you still have enough ink?
> E [20/Aug/2006:13:02:35 +0200] [Job 133] No
> %%BoundingBox: comment in header!
You are probably trying to print a non DSC compliant postscript file. What application do you print from? Can you attach the file you are trying to print.

[Neil Robinson (halfhaggis+)]

Yeah, there's still ink. :-)
When I say the printer feeds the paper through, I mean it doesn't even attempt to print on the page. The print head doesn't move. It just pulls the paper through as if I pressed the feed-page button on the printer itself.

The message from error_log occurred after attempting to print a test page from the gnome-cups-manager.

I've tried to print from gedit, openoffice, firefox and evolution - all with the same result (although not necessarily the same error logs - I haven't checked that).
All worked perfectly in Breezy.

By the way, I'm using a USB connection (not sure whether that'll help)

[Pascal De Vuyst (pascal-devuyst)]

You have a bug which is know upstream:
http://sourceforge.net/tracker/index.php?func=detail&aid=1458059&group_id=1537&atid=101537

This bug is fixed in the final gutenprint 5.0.
Dapper has gutenprint 5.0 rc2.

[Daniel Robitaille (robitaille)]

And this is a duplicate of Bug 6627. Essentially the Lexmark z53 printer stopped working in Dapper due to a regression in gutenprint. But reportedly it is now fixed in Edgy. Also if you look at some of the later comments in that Bug 6627 report, you will see that Ante Karamatić has created a repository with an updated gutenprint package to solve this problem in Dapper, namely:

> Could you put:
>
> deb http://www.grad.hr/~ivoks/ubuntu/gutenprint ./
>
> in your /etc/apt/sources.list, run apt-get update ; apt-get
> upgrade and then try printing.