CUPS are not compatible with Gutenprint

Bug #1805108 reported by CHRISTOPHORUS ARDI NUGRAHA
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gutenprint (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I tried to print documents with Canon ip2770. But, the printer does not work. I looked at the CUPS GUI, there is report
stopped
"The PPD version (5.2.13) is not compatible with Gutenprint 5.2.14. Please run `/usr/sbin/cups-genppdupdate' as administrator."
I tried to update PPD by sudo cups-genppupdate. It doesn't work.
I tried to change access of /usr/sbin/cups-genppdupdate to be Read-Write, does not work either.

What should I do now?
Please help.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.1
ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
Uname: Linux 4.15.0-39-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 26 16:56:38 2018
InstallationDate: Installed on 2018-08-15 (102 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lpstat: device for iP2700: usb://Canon/iP2700%20series?serial=78A1BF
MachineType: HP HP Laptop 14-bs0xx
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/iP2700.ppd'] failed with exit code 2: grep: /etc/cups/ppd/iP2700.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=761dccc8-ecad-4374-9d7d-de66adbc13e1 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/24/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 831F
dmi.board.vendor: HP
dmi.board.version: 17.36
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.21:bd07/24/2017:svnHP:pnHPLaptop14-bs0xx:pvrType1ProductConfigId:rvnHP:rn831F:rvr17.36:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 14-bs0xx
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
CHRISTOPHORUS ARDI NUGRAHA (ardiishere) wrote :
Revision history for this message
CHRISTOPHORUS ARDI NUGRAHA (ardiishere) wrote :

For you who find the same problem, do these step:
1. Unistall/Purge gutenprint
2. Download https://sourceforge.net/projects/gimp-print/files/gutenprint-5.2/5.2.7/
3. Install it
4. Voila. It works for me.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Where did you get the ppd from?

affects: cups (Ubuntu) → gutenprint (Ubuntu)
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

What is the screen output of

sudo cups-genppupdate

when it is failing?

Changed in gutenprint (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gutenprint (Ubuntu) because there has been no activity for 60 days.]

Changed in gutenprint (Ubuntu):
status: Incomplete → Expired
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