Canon iP4200 grayscale printing fails

Bug #1151207 reported by Alistair Grant
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gutenprint (Ubuntu)
New
Undecided
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Bug Description

Hi,

Grayscale printing to a Canon Pixma iP4200 isn't working for me in Ubuntu 12.04. The result is a mostly blank page with either a row of dots near the top, or a cluster of dots further down the page (printing the same page in colour works fine).

The bug appears to be specific to gutenprint 5.2.8-pre1 as I have been able to work around this issue in two different ways:

1. Manually install the 5.0.1 driver from http://www.openprinting.org/printer/Canon/Canon-iP4000
2. Build the 5.2.8 driver from http://sourceforge.net/projects/gimp-print/files/gutenprint-5.2/5.2.8/ and manually replace the link to libgutenprint.so.3.0.0.

Obviously neither of these are ideal.

/var/log/error_log with the log level set to warn is:

E [06/Mar/2013:07:50:26 +1100] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [06/Mar/2013:07:50:27 +1100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iP4200-Gray..' already exists
W [06/Mar/2013:07:50:27 +1100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iP4200-RGB..' already exists
W [06/Mar/2013:07:50:27 +1100] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon_iP4200' already exists
E [07/Mar/2013:06:45:00 +1100] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.

I changed the log level to debug, but couldn't find anything useful. Please let me know if you'd also like the debug logging (much larger file).

Is there a set of steps to officially install gutenprint 5.2.8 or 5.2.9 in Ubuntu 12.04?

Thanks very much,
Alistair

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libgutenprint2 5.2.8~pre1-0ubuntu2.1 [modified: usr/share/gutenprint/5.2/xml/printers.xml]
ProcVersionSignature: Ubuntu 3.2.0-38.61-generic-pae 3.2.37
Uname: Linux 3.2.0-38-generic-pae i686
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
Date: Thu Mar 7 15:09:22 2013
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_AU:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: gutenprint
UpgradeStatus: No upgrade log present (probably fresh install)

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Alistair Grant (akgrant0710) wrote :
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