Ubuntu
gtkhtml3.14 package

Signatures, When I have made a signature in HTML format and I save it. the next time that I used again I have the hole html format aroud mij signature. It changed completly.

Bug #281131 reported by Flying Dutchman
2
Affects Status Importance Assigned to Milestone
GtkHTML
Won't Fix
Medium
gtkhtml3.14 (Ubuntu)
Triaged
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

Hello gentleman,

When I have made a signature in HTML format and I save it. the next time that I used again I have the hole HTML format around my signature. It changed completely.
Here under you find a sample of it.

 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN">
<HTML>
<HEAD>
  <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8">
  <META NAME="GENERATOR" CONTENT="GtkHTML/3.18.3">
</HEAD>
<BODY>
<PRE>
Kind regards,

</PRE>
<B>IHC Merwede B.V.</B>
<PRE>

Ferry Hoogvorst
Garauntee Engineer Service &amp;amp;amp; Guarantee Dept.

M +31 6 10914537

<A HREF="mailto:<email address hidden>"><email address hidden></A>

P.O. Box 1, 2960 AA Kinderdijk

Smitweg 6, 2961 AW Kinderdijk

The Netherlands

F +31 78 6913866

<A HREF="http://www.ihcmerwede.com">http://www.ihcmerwede.com</A>
</PRE>
</BODY>
</HTML>

ProblemType: Bug
Architecture: amd64
Date: Fri Oct 10 08:41:13 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evolution
Package: evolution 2.22.3.1-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.24-19-generic x86_64

Workaround:

1. Close Evolution.

2. Launch gconf-editor and modify the key /apps/evolution/mail/signatures (which contains the list of signatures used by evolution) the following way :
2.1. Find the problematic signature in the list.
2.2. Change "format" attribut of tag "signature" from "text/plain" to "text/html".

3. Start Evolution, the signature should be rendered correctly in new mails.

Note: If you modify the signature afterwards using Evolution preferences, the signature type will remain text/html.

See original description
Tags: apport-bug
Revision history for this message
Flying Dutchman (f-hoogvorst) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

thanks for the report, could you take a couple of screenshots showing the bad behavior? thanks.

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

thanks for sent me the email, that's more like a gtkhtml issue and known upstream you can track it here: http://bugzilla.gnome.org/show_bug.cgi?id=339393

Changed in evolution:
status: Incomplete → Triaged
Bug Watch Updater (bug-watch-updater)
Changed in gtkhtml:
status: Unknown → Confirmed
Revision history for this message
Nicolas Michel (nicolas-michel) wrote :

Same problem here with Ubuntu 8.10
The problem is known since 2006...

Revision history for this message
Gerard Dethier (g-dethier) wrote :

Hi all,

I have the same problem. Actually, Evolution does not save properly the signature type in gconf database. If you create an HTML signature using Evolution preferences, the signature will be correctly rendered in any new mail until you restart Evolution. After the restart, the signature is considered as plain text and the HTML code appears.

A workaround is to launch gconf-editor and then modify the key /apps/evolution/mail/signatures (which contains the list of signatures used by evolution) the following way :

1. Find the problematic signature in the list.
2. Change "format" attribut of tag "signature" from "text/plain" to "text/html".

Note: If you modify the signature afterwards using Evolution preferences, the signature type will stay text/html.

Revision history for this message
Gerard Dethier (g-dethier) wrote :

Added workaround to bug description, hope it's ok...

By the way, I'm not sure this bug really affects gtkhtml package as the problem comes from the signature being considered as plain text by Evolution...

description: updated
Revision history for this message
Gerard Dethier (g-dethier) wrote :

Ok, I finally figured out that the problem came from the fact that I modified an initially plain text signature to become an HTML signature. When the signature is initially created as HTML formatted, everything is fine.

Bug Watch Updater (bug-watch-updater)
Changed in gtkhtml:
importance: Unknown → Medium
Bug Watch Updater (bug-watch-updater)
Changed in gtkhtml:
status: Confirmed → Won't Fix
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