the user can hardly notice if a printer is offline [UI bug]

Bug #794507 reported by Nick Demou on 2011-06-08
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gtk+3.0 (Ubuntu)
qt4-x11 (Ubuntu)

Bug Description

Today I thought I had a problem with my printer only to find out after roaming through various printer related windows that the printer was set to be offline (maybe due to a temporary network error yesterday evening). However noticing this critical detail was hard.

IMO the user should have a prominent indication of the online/offline state of a printer when there are jobs waiting and an obvious way to alter the state.

For example the printer icon in the notification area should flash or have an overlaid "stoped" icon and the menu you get by clicking it should have an option "Printer is offline -- click to bring it back online". Also when a printer goes offline for some reason other that the user requesting a pop up notification should appear.

Nick Demou (ndemou) on 2011-06-08
affects: system-config-printer (Ubuntu) → ubuntu
description: updated
Till Kamppeter (till-kamppeter) wrote :

The problem is in the printing dialogs of the desktops. It is no big deal to ask CUPS whether a printer is enabled or disabled. Print dialogs could check this and mark the printers in the print queue choice menu appropriately.

Note that system-config-printer already marks printer as disabled and/or not accepting jobs.

affects: ubuntu → gtk+3.0 (Ubuntu)
Jonathan Thomas (echidnaman) wrote :

My mistake, Qt actually handles print dialogs for KDE.

affects: kdebase (Ubuntu) → kdeutils (Ubuntu)
affects: kdeutils (Ubuntu) → qt4-x11 (Ubuntu)
Changed in gtk+3.0 (Ubuntu):
importance: Undecided → Low
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers