Activity log for bug #1967448

Date Who What changed Old value New value Message
2022-04-01 02:36:57 Pierre Equoy bug added bug
2022-04-01 02:40:05 Pierre Equoy description Summary ======= Device with nvidia GPU, using proprietary drivers, wayland activated by default. By default, the scaling is set to 200% (the screen is UHD). If selecting 300%, all the windows close down, as well as the desktop icons (Home) as long as the mouse cursor is in the way. To fix the issue, one has to open the Display Settings (while making sure the mouse cursor is never above any of the Settings windows!), then set Scaling back to 200% using the keyboard. This problem does not happen in X11. Steps to reproduce ================== - Install 22.04 beta, selecting "install third party software" to make sure ubuntu-drivers installs the appropriate proprietary nvidia drivers. - After installation, make sure Wayland is in use (echo $XDG_SESSION_TYPE should return `wayland`) - Go to Settings > Display, select 300% scaling, then press Apply Expected result =============== The scaling is set to 300% and user can keep using the device. Actual result ============= The scaling is set to 300% and all the windows are shut down. If user tries to reopen a window (e.g. Terminal), it is shut down immediately if the mouse cursor is hovering it. The desktop icons keep disappearing and reappearing for as long as the mouse cursor is hovering the background. The only way to stop this is to go back to Settings > Display, and, using the keyboard, set the scaling back to 200%. Information =========== Version: Ubuntu Jammy Jellyfish (development branch) [Beta image] Release: 22.04 Device: Dell Precision 7760 with Nvidia GPU CID: 202103-28858 Third party software installed during installation Wayland in use. ii linux-generic-hwe-20.04 5.15.0.23.25 amd64 Complete Generic Linux kernel and headers ii linux-headers-5.15.0-23 5.15.0-23.23 all Header files related to Linux kernel version 5.15.0 ii linux-headers-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel headers for version 5.15.0 on 64 bit x86 SMP ii linux-headers-generic-hwe-20.04 5.15.0.23.25 amd64 Generic Linux kernel headers ii linux-image-5.15.0-23-generic 5.15.0-23.23 amd64 Signed kernel image generic ii linux-image-generic-hwe-20.04 5.15.0.23.25 amd64 Generic Linux kernel image ii linux-modules-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP ii linux-modules-extra-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP ii linux-modules-nvidia-510-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel nvidia modules for version 5.15.0-23 ii linux-modules-nvidia-510-generic-hwe-20.04 5.15.0-23.23+1 amd64 Extra drivers for nvidia-510 for the generic-hwe-20.04 flavour ii linux-objects-nvidia-510-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel nvidia modules for version 5.15.0-23 (objects) ii linux-signatures-nvidia-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel signatures for nvidia modules for version 5.15.0-23-generic ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42~beta-1ubuntu3 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Apr 1 10:24:25 2022 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'42.beta'" b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.privacy' b'report-technical-problems' b'true' InstallationDate: Installed on 2022-04-01 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1) RelatedPackageVersions: mutter-common 42~beta-1ubuntu2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) Summary ======= Device with nvidia GPU, using proprietary drivers, wayland activated by default. By default, the scaling is set to 200% (the screen is UHD). If selecting 300%, all the windows close down, as well as the desktop icons (Home) as long as the mouse cursor is in the way. To fix the issue, one has to open the Display Settings (while making sure the mouse cursor is never above any of the Settings windows!), then set Scaling back to 200% using the keyboard. This problem does not happen in X11, and does not happen in Wayland if I select 100%, 200% or even 400%! Steps to reproduce ================== - Install 22.04 beta, selecting "install third party software" to make sure ubuntu-drivers installs the appropriate proprietary nvidia drivers. - After installation, make sure Wayland is in use (echo $XDG_SESSION_TYPE should return `wayland`) - Go to Settings > Display, select 300% scaling, then press Apply Expected result =============== The scaling is set to 300% and user can keep using the device. Actual result ============= The scaling is set to 300% and all the windows are shut down. If user tries to reopen a window (e.g. Terminal), it is shut down immediately if the mouse cursor is hovering it. The desktop icons keep disappearing and reappearing for as long as the mouse cursor is hovering the background. The only way to stop this is to go back to Settings > Display, and, using the keyboard, set the scaling back to 200%. Information =========== Version: Ubuntu Jammy Jellyfish (development branch) [Beta image] Release: 22.04 Device: Dell Precision 7760 with Nvidia GPU CID: 202103-28858 Third party software installed during installation Wayland in use. ii linux-generic-hwe-20.04 5.15.0.23.25 amd64 Complete Generic Linux kernel and headers ii linux-headers-5.15.0-23 5.15.0-23.23 all Header files related to Linux kernel version 5.15.0 ii linux-headers-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel headers for version 5.15.0 on 64 bit x86 SMP ii linux-headers-generic-hwe-20.04 5.15.0.23.25 amd64 Generic Linux kernel headers ii linux-image-5.15.0-23-generic 5.15.0-23.23 amd64 Signed kernel image generic ii linux-image-generic-hwe-20.04 5.15.0.23.25 amd64 Generic Linux kernel image ii linux-modules-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP ii linux-modules-extra-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP ii linux-modules-nvidia-510-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel nvidia modules for version 5.15.0-23 ii linux-modules-nvidia-510-generic-hwe-20.04 5.15.0-23.23+1 amd64 Extra drivers for nvidia-510 for the generic-hwe-20.04 flavour ii linux-objects-nvidia-510-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel nvidia modules for version 5.15.0-23 (objects) ii linux-signatures-nvidia-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel signatures for nvidia modules for version 5.15.0-23-generic ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42~beta-1ubuntu3 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Apr 1 10:24:25 2022 DisplayManager: gdm3 GsettingsChanges:  b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'42.beta'"  b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"  b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"  b'org.gnome.desktop.privacy' b'report-technical-problems' b'true' InstallationDate: Installed on 2022-04-01 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1) RelatedPackageVersions: mutter-common 42~beta-1ubuntu2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install)
2022-04-01 02:40:11 Pierre Equoy description Summary ======= Device with nvidia GPU, using proprietary drivers, wayland activated by default. By default, the scaling is set to 200% (the screen is UHD). If selecting 300%, all the windows close down, as well as the desktop icons (Home) as long as the mouse cursor is in the way. To fix the issue, one has to open the Display Settings (while making sure the mouse cursor is never above any of the Settings windows!), then set Scaling back to 200% using the keyboard. This problem does not happen in X11, and does not happen in Wayland if I select 100%, 200% or even 400%! Steps to reproduce ================== - Install 22.04 beta, selecting "install third party software" to make sure ubuntu-drivers installs the appropriate proprietary nvidia drivers. - After installation, make sure Wayland is in use (echo $XDG_SESSION_TYPE should return `wayland`) - Go to Settings > Display, select 300% scaling, then press Apply Expected result =============== The scaling is set to 300% and user can keep using the device. Actual result ============= The scaling is set to 300% and all the windows are shut down. If user tries to reopen a window (e.g. Terminal), it is shut down immediately if the mouse cursor is hovering it. The desktop icons keep disappearing and reappearing for as long as the mouse cursor is hovering the background. The only way to stop this is to go back to Settings > Display, and, using the keyboard, set the scaling back to 200%. Information =========== Version: Ubuntu Jammy Jellyfish (development branch) [Beta image] Release: 22.04 Device: Dell Precision 7760 with Nvidia GPU CID: 202103-28858 Third party software installed during installation Wayland in use. ii linux-generic-hwe-20.04 5.15.0.23.25 amd64 Complete Generic Linux kernel and headers ii linux-headers-5.15.0-23 5.15.0-23.23 all Header files related to Linux kernel version 5.15.0 ii linux-headers-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel headers for version 5.15.0 on 64 bit x86 SMP ii linux-headers-generic-hwe-20.04 5.15.0.23.25 amd64 Generic Linux kernel headers ii linux-image-5.15.0-23-generic 5.15.0-23.23 amd64 Signed kernel image generic ii linux-image-generic-hwe-20.04 5.15.0.23.25 amd64 Generic Linux kernel image ii linux-modules-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP ii linux-modules-extra-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP ii linux-modules-nvidia-510-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel nvidia modules for version 5.15.0-23 ii linux-modules-nvidia-510-generic-hwe-20.04 5.15.0-23.23+1 amd64 Extra drivers for nvidia-510 for the generic-hwe-20.04 flavour ii linux-objects-nvidia-510-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel nvidia modules for version 5.15.0-23 (objects) ii linux-signatures-nvidia-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel signatures for nvidia modules for version 5.15.0-23-generic ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42~beta-1ubuntu3 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Apr 1 10:24:25 2022 DisplayManager: gdm3 GsettingsChanges:  b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'42.beta'"  b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"  b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"  b'org.gnome.desktop.privacy' b'report-technical-problems' b'true' InstallationDate: Installed on 2022-04-01 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1) RelatedPackageVersions: mutter-common 42~beta-1ubuntu2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) Summary ======= Device with nvidia GPU, using proprietary drivers, wayland activated by default. By default, the scaling is set to 200% (the screen is UHD). If selecting 300%, all the windows close down, as well as the desktop icons (Home) as long as the mouse cursor is in the way. To fix the issue, one has to open the Display Settings (while making sure the mouse cursor is never above any of the Settings windows!), then set Scaling back to 200% using the keyboard. This problem does not happen in X11, and does not happen in Wayland if I select 100%, 200% or even 400% scaling! Steps to reproduce ================== - Install 22.04 beta, selecting "install third party software" to make sure ubuntu-drivers installs the appropriate proprietary nvidia drivers. - After installation, make sure Wayland is in use (echo $XDG_SESSION_TYPE should return `wayland`) - Go to Settings > Display, select 300% scaling, then press Apply Expected result =============== The scaling is set to 300% and user can keep using the device. Actual result ============= The scaling is set to 300% and all the windows are shut down. If user tries to reopen a window (e.g. Terminal), it is shut down immediately if the mouse cursor is hovering it. The desktop icons keep disappearing and reappearing for as long as the mouse cursor is hovering the background. The only way to stop this is to go back to Settings > Display, and, using the keyboard, set the scaling back to 200%. Information =========== Version: Ubuntu Jammy Jellyfish (development branch) [Beta image] Release: 22.04 Device: Dell Precision 7760 with Nvidia GPU CID: 202103-28858 Third party software installed during installation Wayland in use. ii linux-generic-hwe-20.04 5.15.0.23.25 amd64 Complete Generic Linux kernel and headers ii linux-headers-5.15.0-23 5.15.0-23.23 all Header files related to Linux kernel version 5.15.0 ii linux-headers-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel headers for version 5.15.0 on 64 bit x86 SMP ii linux-headers-generic-hwe-20.04 5.15.0.23.25 amd64 Generic Linux kernel headers ii linux-image-5.15.0-23-generic 5.15.0-23.23 amd64 Signed kernel image generic ii linux-image-generic-hwe-20.04 5.15.0.23.25 amd64 Generic Linux kernel image ii linux-modules-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP ii linux-modules-extra-5.15.0-23-generic 5.15.0-23.23 amd64 Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP ii linux-modules-nvidia-510-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel nvidia modules for version 5.15.0-23 ii linux-modules-nvidia-510-generic-hwe-20.04 5.15.0-23.23+1 amd64 Extra drivers for nvidia-510 for the generic-hwe-20.04 flavour ii linux-objects-nvidia-510-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel nvidia modules for version 5.15.0-23 (objects) ii linux-signatures-nvidia-5.15.0-23-generic 5.15.0-23.23+1 amd64 Linux kernel signatures for nvidia modules for version 5.15.0-23-generic ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42~beta-1ubuntu3 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Apr 1 10:24:25 2022 DisplayManager: gdm3 GsettingsChanges:  b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'42.beta'"  b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"  b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"  b'org.gnome.desktop.privacy' b'report-technical-problems' b'true' InstallationDate: Installed on 2022-04-01 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1) RelatedPackageVersions: mutter-common 42~beta-1ubuntu2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install)
2022-04-01 02:42:53 Pierre Equoy attachment added lp1967448_scaling300.mp4 https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1967448/+attachment/5575424/+files/lp1967448_scaling300.mp4
2022-04-01 02:47:46 Daniel van Vugt bug watch added https://gitlab.gnome.org/GNOME/mutter/-/issues/2083
2022-04-01 02:48:03 Daniel van Vugt bug task added mutter (Ubuntu)
2022-04-01 02:48:12 Daniel van Vugt bug task added mutter
2022-04-01 02:48:52 Daniel van Vugt mutter (Ubuntu): status New Fix Committed
2022-04-01 02:48:57 Daniel van Vugt mutter (Ubuntu): importance Undecided High
2022-04-01 02:49:01 Daniel van Vugt gnome-shell (Ubuntu): status New Invalid
2022-04-01 02:49:12 Daniel van Vugt tags amd64 apport-bug jammy wayland-session amd64 apport-bug fixed-in-42.1 fixed-upstream jammy wayland-session
2022-04-01 02:51:51 Daniel van Vugt bug added subscriber Daniel van Vugt
2022-04-01 02:59:21 Daniel van Vugt mutter (Ubuntu): status Fix Committed Fix Released
2022-04-01 05:24:21 Daniel van Vugt bug task added gtk+3.0 (Ubuntu)
2022-04-01 05:24:28 Daniel van Vugt gtk+3.0 (Ubuntu): status New In Progress
2022-04-01 05:25:01 Daniel van Vugt gtk+3.0 (Ubuntu): importance Undecided High
2022-05-20 10:12:17 Bug Watch Updater mutter: status Unknown Fix Released
2022-09-06 08:25:54 Daniel van Vugt gtk+3.0 (Ubuntu): status In Progress Fix Committed
2022-09-06 08:25:58 Daniel van Vugt gtk+3.0 (Ubuntu): status Fix Committed In Progress
2022-09-06 08:26:20 Daniel van Vugt tags amd64 apport-bug fixed-in-42.1 fixed-upstream jammy wayland-session amd64 apport-bug fixed-in-gtk-3.24.35 fixed-upstream jammy wayland-session