Error launching cheese: Native Windows taller than 65535 pixels are not supported

Bug #1927827 reported by PJSingh5000
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gtk+3.0 (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Attempting to run cheese on a HDPI display in Wayland results in the following errors:

(cheese:9303): Gdk-CRITICAL **: 10:29:11.221: gdk_wayland_window_set_dbus_properties_libgtk_only: assertion 'GDK_IS_WAYLAND_WINDOW (window)' failed

(cheese:9303): Gdk-WARNING **: 10:29:11.265: Native Windows taller than 65535 pixels are not supported

When this error happens, the cheese window does not open.

Sometimes the "Native Windows ... not supported" does not occur, the cheese window does open. However, the photo area is black. I can work around this problem by changing the "Photo resolution" in preferences to a different value, and then changing it back.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: cheese 3.38.0-3
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: Ubuntu-Blue:ubuntu:GNOME
Date: Sat May 8 10:32:03 2021
InstallationDate: Installed on 2021-04-28 (10 days ago)
InstallationMedia: Ubuntu 21.04.0 2021.04.27 amd64 "Custom Hirsute Hippo" (20210427)
MachineType: HP HP Spectre x360 Convertible 15-bl1XX
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions:
 cheese 3.38.0-3
 cheese-common 3.38.0-3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/15/2020
dmi.bios.release: 15.43
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.43
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 827F
dmi.board.vendor: HP
dmi.board.version: 95.11
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 95.11
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.43:bd12/15/2020:br15.43:efr95.11:svnHP:pnHPSpectrex360Convertible15-bl1XX:pvr:rvnHP:rn827F:rvr95.11:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15-bl1XX
dmi.product.sku: 1VW22AV
dmi.sys.vendor: HP
lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
 Bus 001 Device 002: ID 064e:3401 Suyin Corp. HP TrueVision FHD RGB-IR
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: Ubuntu-Blue:ubuntu:GNOME
DistroRelease: Ubuntu 21.04
InstallationDate: Installed on 2021-04-28 (17 days ago)
InstallationMedia: Ubuntu 21.04.0 2021.04.27 amd64 "Custom Hirsute Hippo" (20210427)
MachineType: HP HP Spectre x360 Convertible 15-bl1XX
NonfreeKernelModules: nvidia_modeset nvidia
Package: cheese 3.38.0-3
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12
RelatedPackageVersions:
 cheese 3.38.0-3
 cheese-common 3.38.0-3
Tags: hirsute gstreamer-error
Uname: Linux 5.11.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 12/15/2020
dmi.bios.release: 15.43
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.43
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 827F
dmi.board.vendor: HP
dmi.board.version: 95.11
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 95.11
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.43:bd12/15/2020:br15.43:efr95.11:svnHP:pnHPSpectrex360Convertible15-bl1XX:pvr:rvnHP:rn827F:rvr95.11:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15-bl1XX
dmi.product.sku: 1VW22AV
dmi.sys.vendor: HP
lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
 Bus 001 Device 002: ID 064e:3401 Suyin Corp. HP TrueVision FHD RGB-IR
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Revision history for this message
PJSingh5000 (pjsingh5000) wrote :
Revision history for this message
PJSingh5000 (pjsingh5000) wrote :

My laptop's native resolution is:

   3840x2160

and this is what I have selected as the display output in GNOME.

I am using 200% scaling.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1927827

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
affects: linux (Ubuntu) → cheese (Ubuntu)
Revision history for this message
PJSingh5000 (pjsingh5000) wrote : CheeseDebug.txt.gz

apport information

tags: added: apport-collected
description: updated
Revision history for this message
PJSingh5000 (pjsingh5000) wrote : Dependencies.txt

apport information

Revision history for this message
PJSingh5000 (pjsingh5000) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
PJSingh5000 (pjsingh5000) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
PJSingh5000 (pjsingh5000) wrote : lspci.txt

apport information

Changed in cheese (Ubuntu):
status: Incomplete → Confirmed
affects: cheese (Ubuntu) → gtk+3.0 (Ubuntu)
Revision history for this message
Sebastien Bacher (seb128) wrote :

The GTK issue is known as https://gitlab.gnome.org/GNOME/gtk/-/issues/931

There is perhaps a cheese issue there as well though on what it's trying to render

Changed in gtk+3.0 (Ubuntu):
importance: Undecided → Low
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