empathy crash when show Information with a URL

[Rus F Adrian]

Binary package hint: empathy

1)
lsb_release -rd
Description: Ubuntu lucid (development branch)
Release: 10.04
2)
apt-cache policy empathy
empathy:
  Installed: 2.29.91.2-0ubuntu1
  Candidate: 2.29.91.2-0ubuntu1
  Version table:
 *** 2.29.91.2-0ubuntu1 0
        500 http://archive.ubuntu.com lucid/main Packages
        100 /var/lib/dpkg/status
3) Expected to show Information (status) of a username with a URL
4) Instead frooze and ask Metacity to Force Quit only if is an URL in that status else works.
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100305)
Package: empathy 2.29.91.2-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-15.22-generic
Tags: lucid
Uname: Linux 2.6.32-15-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Omer Akram (om26er)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

[Rus F Adrian (tue-deactivatedaccount)]

I use Yahoo Chat!
1) Select a username from my Contact List
2) Right click then click on Information
if in the status is an URL like eg: " Ubuntu http://ubuntu.com " seems that empathy freeze like in picture 1 and ask me to force quit (picture 2)
if URL is not in the status works and show

_____________________________
                       ******* |
_____________________________|
Account: my username |
Identifier: ***** Photo |
Alias : something here |
Available |
____________________________ |

[Rus F Adrian (tue-deactivatedaccount)]

The problem begin with the latest updates from empathy 2.29.91.2-0ubuntu1

[Omer Akram (om26er)]

Just logged into empathy and pidgin set my status in pidgin http://www.ubuntu.com then in empathy clicked on my other user ID and clicked on information and then clicked on the link and ubuntu.com opened.

[Rus F Adrian (tue-deactivatedaccount)]

Dunno why here freeze..

[Brian Curtis (bcurtiswx)]

Could someone with this bug please type "apport-collect 532947" in their terminal.

[Omer Akram (om26er)]

did not hang for me if the user had only web link as status message. If the status message contains some text and the weblink then empathy hangs. I have sent this upstream

[Rus F Adrian (tue-deactivatedaccount)]

this is another screenshot following the steps

[Rus F Adrian (tue-deactivatedaccount)]

Omer Akram so i realise when freeze and not with an URL :'

* "http://ubuntu.com Ubuntu" --> not freeze works
* " Ubuntu http://ubuntu.com" --> freeze

Try put on your status and to confirme

[Rus F Adrian (tue-deactivatedaccount)]

apport information

[Omer Akram (om26er)]

This is now fixed upstream. That was quick ;)

[Omer Akram (om26er)]

actually its not empathy its a gtk issue

[Sebastien Bacher (seb128)]

the fixed empathy version is in lucid

[Launchpad Janitor (janitor)]

This bug was fixed in the package gtk+2.0 - 2.19.7-0ubuntu1

---------------
gtk+2.0 (2.19.7-0ubuntu1) lucid; urgency=low

  * New upstream version
    - Bug fixes:
    611707 Move documentation from templates to inline comments
    69872 GTK_WIDGET_SET_FLAGS should be deprecated
    612066 empathy hangs when clicked on information about contact...
           (lp: #532947)
    557420 Some compose sequences don't work anymore...
    569042 gailbooleancell does not seem to attend to changes...
    600992 File chooser reference counting issues
    610905 gtk_drag_source_set need instrospection hint
    611051 Search Entry Clear Icon not accessible
    611217 Incorrect translator comment
    611317 Document targets in drag and drop
    611319 gtk_window_set_transient_for undocumented NULL value for parent
    611658 Update documentation for gtkvscrollbar
    611662 Update documentation for gtkvseparator
    611686 focus_in/focus_out in gailtreeview.c should return FALSE...
    611831 Move documentation to inline comments: GtkVBox
    612119 Do not scroll when middle pasting
    - Translation updates
  * debian/patches/071_no_offscreen_widgets_grabbing.patch,
    debian/patches/091_bugzilla_tooltip_refresh.patch:
    - new version update
    - increased the alpha value for tooltips to 85%
  * debian/rules:
    - updated the shlibs
 -- Sebastien Bacher <email address hidden> Thu, 11 Mar 2010 18:28:01 +0100