Impossible to print to custom page size in Evince

[Sb]

Binary package hint: evince

Hi,

Printing anything on non-standard paper sizes is impossible. The "Custom" paper size in system-config-printer does not allow you to actually set anything. And the custom paper sizes setting in Evince does not actually "stick". After setting it and hitting apply, it reverts back to A4. This is the case at least with the cups-pdf and hpijs drivers.

Thanks.

[Till Kamppeter (till-kamppeter)]

CUPS itself treats custom paper sizes correctly. You can do it via the command line

lpr -o PageSize=Custom.10x20cm <file>

The problem is the GUI implementation (most probably in GTK) for setting a custom size from the printing dialog.

Moving to GTK ...

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * What ubuntu version do you use?
 This will help us to find and resolve the problem.

[Sebastian (sebastian-voitzsch)]

As I noted in #357286, pagesize isn't reflected correclty by cups (at least, not in Jaunty). The only setting that has an effect is /etc/pagesize. Settings from the device options in cups or via printing dialog are untaken.

[Daniel Holth (dholth)]

This problem has been part of my Linux printing experience since the first time I got a Linux-compatible printer years ago. Wedding invitations? Nope. Birthday party? No. Envelopes? Forget about it! Every major event in my life is marred by a bad printing experience.

Now in Jaunty I try to print onto tiny paper from Inkscape, Scribus, evince, okular, no luck, the smaller page is printed on the bottom left corner of a Letter sized piece of paper instead of where it belongs.

As a workaround I've given up and taken to formatting Letter sized documents with a small portion top center the size of the smaller paper I am using.

/Maybe/ if I recompile my Samsung ML-2510's .ppd to actually include the paper size I want to print on things get ever so slightly better.

I've already waited a decade for you to get better, Linux printing. Will you be ready for me in another decade when I have to print school graduation announcements?

Best wishes for these guys: https://wiki.ubuntu.com/CommonPrintingDialog

[xteejx (xteejx)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu version (10.10). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

[xteejx (xteejx)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Anirudh Shukla (anirudh-shukla)]

UBUNTU 11.10 and am still having trouble setting up custom (user defined) paper size. When using LibreOffice and trying to print on custom sized paper --> The option is not available when you hit print and try to change paper size in printer properties.

[Sebastien Bacher (seb128)]

don't reopen old closed bugs, if you have a similar issue open a new bug