totem could not play music or video files

Bug #1637174 reported by Gerald Thomas
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gstreamer1.0 (Ubuntu)
New
Undecided
Unassigned

Bug Description

1) Description: Ubuntu 16.04.1 LTS
Release: 16.04

2) totem:
  Installed: 3.18.1-1ubuntu4
  Candidate: 3.18.1-1ubuntu4
  Version table:
 *** 3.18.1-1ubuntu4 500
        500 http://sl.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        500 http://cz.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status
     3.10.1-1ubuntu4 500
        500 http://us.archive.ubuntu.com/ubuntu trusty/main amd64 Packages

3) totem should play audio and video files

4) it is asking for installation of plugins; once i click installed nothing happen after.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libgstreamer1.0-0 1.8.2-1~ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Oct 27 12:39:18 2016
InstallationDate: Installed on 2016-06-17 (132 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: gstreamer1.0
UpgradeStatus: Upgraded to xenial on 2016-08-04 (83 days ago)

Revision history for this message
Gerald Thomas (gerald17006) wrote :
Revision history for this message
Gerald Thomas (gerald17006) wrote :

Problem had been fixed using this command: sudo apt-get install ubuntu-restricted-extras

I am sure some files were missing or not all the formats were downloaded the first time. Thanks for your help.

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