Totem:"GStreamer encountered a general stream error." on .flv and .mp4 files

[Numan Demirdöğen]

If a .flv or .mp4 file is played with Totem, Totem shows an error saying "GStreamer encountered a general stream error.".

Steps to produce:
1- Open a video file, which has an extension .flv or .mp4, with Totem.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: libgstreamer1.0-0 1.4.2-1
ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3
Uname: Linux 3.16.0-17-generic x86_64
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Sep 25 17:33:36 2014
InstallationDate: Installed on 2014-02-27 (209 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140224)
SourcePackage: gstreamer1.0
UpgradeStatus: Upgraded to utopic on 2014-09-08 (16 days ago)

[Numan Demirdöğen (if.gnu.linux)]

Attached backtrace of Totem.

[Numan Demirdöğen (if.gnu.linux)]

Attached strace of Totem.

[Iain Lane (laney)]

On Thu, Sep 25, 2014 at 02:42:27PM -0000, if.gnu.linux wrote:
> Public bug reported:
>
> If a .flv or .mp4 file is played with Totem, Totem shows an error saying
> "GStreamer encountered a general stream error.".
> https://bugs.launchpad.net/ubuntu/+source/gstreamer1.0/+bug/1373978/+subscriptions

Could you please attach an example file and the output of running "dpkg
-l *gstreamer*" in a terminal?

They work for me.

--
Iain Lane [ <email address hidden> ]
Debian Developer [ <email address hidden> ]
Ubuntu Developer [ <email address hidden> ]

[Numan Demirdöğen (if.gnu.linux)]

Output of dpkg -l *gstreamer* was attached as dpkg-gstreamer.txt.

[Numan Demirdöğen (if.gnu.linux)]

An example file was added as example.mp4

[Numan Demirdöğen (if.gnu.linux)]

Is there anything I can do to solve problem or to further trace it?

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Éric Piel (pieleric)]

I got the same problem, on Ubuntu 15.04. It seems to be related to filetype: Some filetypes still open fine (eg, .avi), but .mp4 and .mkv fail.

It turned out that _removing_ gstreamer1.0-vaapi solved the problem.
sudo apt-get remove gstreamer1.0-vaapi

Note: my graphic card is a "Intel Corporation Haswell-ULT".

[Éric Piel (pieleric)]

Actually, it seems the same problem as described in bug #1373978.

Without gstreamer1.0-vaapi:

$ gst-launch-1.0 filesrc location=00072282.jpg ! decodebin ! imagefreeze ! videoconvert ! autovideosink
Setting pipeline to PAUSED ...
Pipeline is PREROLLING ...
Pipeline is PREROLLED ...
Setting pipeline to PLAYING ...
New clock: GstSystemClock

With gstreamer1.0-vaapi:
$ gst-launch-1.0 filesrc location=00072282.jpg ! decodebin ! imagefreeze ! videoconvert ! autovideosink
Setting pipeline to PAUSED ...
libva info: VA-API version 0.37.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_0_37
libva info: va_openDriver() returns 0
Pipeline is PREROLLING ...
ERROR: from element /GstPipeline:pipeline0/GstDecodeBin:decodebin0/GstJpegDec:jpegdec0: No valid frames decoded before end of stream
Additional debug info:
gstvideodecoder.c(1070): gst_video_decoder_sink_event_default (): /GstPipeline:pipeline0/GstDecodeBin:decodebin0/GstJpegDec:jpegdec0:
no valid frames found
ERROR: pipeline doesn't want to preroll.
Setting pipeline to NULL ...
Freeing pipeline ...

[Éric Piel (pieleric)]

Sorry, I meant it is similar as bug #1397597.