Activity log for bug #1827194

Date Who What changed Old value New value Message
2019-05-01 10:26:30 mattiasje bug added bug
2019-05-01 10:28:07 mattiasje description When you have been playing a subtitled mkv file for a while and try to load a new subtitled mkv file in the same instance of Totem, the UI freezes. You must let the video play for a while for the problem to manifest. I don't know how long exactly, but ten minutes should do it. Loading file after file in quick succession works fine, and it doesn't happen if you seek forward in the file to go to a later time in the video. You have to actually watch the video for a while for it to happen. This problem has been in Totem in for the past several versions of Ubuntu, but in 19.04 the problem has slightly changed: Totem used to become completely unresponsive and you had to force quit it, but in 19.04 you can click the close button and it closes immediately. Other than that, the problem is the same: all you get is a frozen black screen. This problem could affect other file formats as well, but subtitled Matroska files is what I've personally been affected by. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: totem 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed May 1 11:52:22 2019 InstallationDate: Installed on 2019-04-26 (4 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) SourcePackage: totem UpgradeStatus: No upgrade log present (probably fresh install) XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log' When you have been playing a subtitled mkv file for a while and try to load a new subtitled mkv file in the same instance of Totem, the UI freezes. You must let the video play for a while for the problem to manifest. I don't know how long exactly, but ten minutes should do it. Loading file after file in quick succession works fine, and it doesn't happen if you seek forward in the file to go to a later time in the video. You have to actually watch the video for a while for it to happen. This problem has been in Totem for the past several versions of Ubuntu, but in 19.04 the problem has slightly changed: Totem used to become completely unresponsive and you had to force quit it, but in 19.04 you can click the close button and it closes immediately. Other than that, the problem is the same: all you get is a frozen black screen. This problem could affect other file formats as well, but subtitled Matroska files is what I've personally been affected by. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: totem 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed May 1 11:52:22 2019 InstallationDate: Installed on 2019-04-26 (4 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) SourcePackage: totem UpgradeStatus: No upgrade log present (probably fresh install) XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log'
2019-05-01 10:32:59 mattiasje summary Loading a subtitled mkv file while already playing a subtitled mvk file makes the UI freeze Loading a subtitled mkv file while already playing a subtitled mkv file makes the UI freeze
2019-05-02 01:59:10 Daniel van Vugt totem (Ubuntu): status New Incomplete
2019-05-02 17:34:38 mattiasje attachment added gdb-6770.txt https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1827194/+attachment/5260965/+files/gdb-6770.txt
2019-05-03 03:42:21 Daniel van Vugt bug task added gst-plugins-good1.0 (Ubuntu)
2019-05-03 03:42:28 Daniel van Vugt totem (Ubuntu): status Incomplete New
2019-05-03 14:56:19 Sebastien Bacher totem (Ubuntu): status New Triaged
2019-05-03 14:56:21 Sebastien Bacher totem (Ubuntu): importance Undecided Low
2019-05-03 14:56:29 Sebastien Bacher bug watch added https://gitlab.gnome.org/GNOME/totem/issues/323
2019-05-06 01:47:16 Daniel van Vugt bug task added totem
2019-05-06 21:35:58 Bug Watch Updater totem: status Unknown Fix Released
2019-05-07 09:38:21 Sebastien Bacher affects gst-plugins-good1.0 (Ubuntu) gst-plugins-base1.0 (Ubuntu)
2019-05-07 09:38:21 Sebastien Bacher gst-plugins-base1.0 (Ubuntu): importance Undecided High
2019-05-07 09:38:21 Sebastien Bacher gst-plugins-base1.0 (Ubuntu): status New Triaged