package linux-image-3.2.0-23-generic 3.2.0-23.36 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1

Bug #984599 reported by bcbc on 2012-04-18
48
This bug affects 8 people
Affects Status Importance Assigned to Milestone
grub2 (Ubuntu)
Medium
Unassigned

Bug Description

Upgraded a wubi install from 10.04.4 to 12.04. Got the above error during the install (as I reported in bug 984593). I think this error/bug is probably a false report since I am typing this from the upgraded install and it's running the 3.2.0-23 kernel.

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-23-generic 3.2.0-23.36
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu4
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bcbc 1752 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 45'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,102801bd,00102201 HDA:14f12bfa,14f100c3,00090000'
   Controls : 13
   Simple ctrls : 6
Date: Tue Apr 17 23:05:39 2012
ErrorMessage: ErrorMessage: subprocess installed post-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=861537b8-afe7-40c7-8933-13724307c3af
InstallationMedia: Ubuntu 10.04.4 LTS "Lucid Lynx" - Release i386 (20120214.2)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Inc. MM061
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic root=UUID=80E4E195E4E18DAA loop=/hostname/disks/root.disk ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3
SourcePackage: linux
Title: package linux-image-3.2.0-23-generic 3.2.0-23.36 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to precise on 2012-04-18 (0 days ago)
dmi.bios.date: 06/13/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0XD720
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd06/13/2007:svnDellInc.:pnMM061:pvr:rvnDellInc.:rn0XD720:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: MM061
dmi.sys.vendor: Dell Inc.

bcbc (bcbc) wrote :
Brad Figg (brad-figg) on 2012-04-18
Changed in linux (Ubuntu):
status: New → Confirmed
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Brian Murray (brian-murray) wrote :

update-initramfs: deferring update (hook will be called later)^M
Running postinst hook script /usr/sbin/update-grub.^M
Generating grub.cfg ...^M
/usr/sbin/grub-probe: error: failed to get canonical path of /boot/grub/locale.^M
/usr/sbin/grub-probe: error: cannot stat `'.^M
User postinst hook script [/usr/sbin/update-grub] exited with value 1^M
dpkg: error processing linux-image-3.2.0-23-generic (--configure):^M
 subprocess installed post-installation script returned error exit status 1^M

bcbc (bcbc) wrote :

Joseph Salisbury,
The bug is about an error I received during the upgrade from 10.04.4 to 12.04. As I said in the description, the error was likely false, since the upgrade worked (and the kernel booted fine). I was testing the Upgrade process at the time (it's a throwaway install). So I'm not sure what running those commands will do to resolve the bug (the point is more that there was an error during an upgrade).

So, I'll leave it as 'incomplete' but please explain further if I missed something as to why I need to run those commands and only mark it 'confirmed' if they 'don't fix' something (that I don't think is really broken.)

affects: linux (Ubuntu) → grub2 (Ubuntu)
Changed in grub2 (Ubuntu):
status: Incomplete → New
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in grub2 (Ubuntu):
status: New → Confirmed
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