Bug 1789107



I sent a document to HP and UEFI asking for help, both were ignored. A
second letter was sent to HP, that was also ignored.


A boot USB was able to install Ubuntu but the computer would not run
ubuntu at that time.


When the main processor manufacturers found out that there were faults
in their CPU’s Ubuntu made changes to there firmware.


When I noticed the word “firmware” when I was installing the updates
for me other machine, I got the HP machine out of the cupboard, after
many attempts it worked once. After the next few weeks. I managed run
Ubuntu about 5 times, not good but it gave me hope.

I installed Ubuntu 17 10 it worked better but still not perfect.

I tried to install Ubuntu 18 04 from a USB stick , it would not
install so I tried to upgrade from Ubuntu 17 10, the upgrade kept
crashing.

That is when someone wondered what on earth is going on down there?
On Wed, 29 Aug 2018 at 18:06, Phillip Susi <email address hidden> wrote:
>
> *** This bug is a duplicate of bug 1788727 ***
>     https://bugs.launchpad.net/bugs/1788727
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. This particular bug has already been reported and is a
> duplicate of bug 1788727, so it is being marked as such. Please look at
> the other bug report to see if there is any missing information that you
> can provide, or to see if there is a workaround for the bug.
> Additionally, any further discussion regarding the bug should occur in
> the other report.  Please continue to report any other bugs you may
> find.
>
> ** This bug has been marked a duplicate of bug 1788727
>    upgrade crashing due to unsigned kernels
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1789107
>
> Title:
>   upgrade from 17.10 to 18.04 crashed at about 80% complete. I have
>   never been able to run this computer properly since I wiped windows 10
>   to install Ubuntu
>
> Status in grub2 package in Ubuntu:
>   New
>
> Bug description:
>   I suspect Microsoft is blocking me out. It is crashing less since I started getting firmware upgrades,
>   The Kernel may be the problem
>   I'm not very knowledgeable on computers.
>   My computer is a HP ENVY
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 18.04
>   Package: grub-efi-amd64 2.02-2ubuntu8.3
>   ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13
>   Uname: Linux 4.13.0-21-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   Date: Sun Aug 26 15:08:48 2018
>   ErrorMessage: installed grub-efi-amd64 package post-installation script subprocess returned error exit status 1
>   InstallationDate: Installed on 2018-08-26 (0 days ago)
>   InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
>   ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-21-generic root=UUID=a5b90a9d-3c30-4782-96b4-4961763fa6c2 ro quiet splash
>   Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.5-3ubuntu1
>   PythonDetails: N/A
>   RelatedPackageVersions:
>    dpkg 1.19.0.5ubuntu2
>    apt  1.6.3ubuntu0.1
>   SourcePackage: grub2
>   Title: package grub-efi-amd64 2.02-2ubuntu8.3 failed to install/upgrade: installed grub-efi-amd64 package post-installation script subprocess returned error exit status 1
>   UpgradeStatus: Upgraded to bionic on 2018-08-26 (0 days ago)
>
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