Ubuntu
grub2 package

package grub-common 2.02~beta3-4ubuntu2.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1699520 reported by Ruben-muradyan on 2017-06-21

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	grub2 (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Setting up grub-common (2.02~beta3-4ubuntu2.1) ...
update-rc.d: warning: start and stop actions are no longer supported; falling back to defaults
Job for grub-common.service failed because a timeout was exceeded.
See "systemctl status grub-common.service" and "journalctl -xe" for details.
invoke-rc.d: initscript grub-common, action "start" failed.
● grub-common.service - LSB: Record successful boot for GRUB
   Loaded: loaded (/etc/init.d/grub-common; generated; vendor preset: enabled)
   Active: failed (Result: timeout) since Wed 2017-06-21 18:27:27 +04; 14ms ago
     Docs: man:systemd-sysv-generator(8)
  Process: 18498 ExecStart=/etc/init.d/grub-common start (code=killed, signal=TERM)
    Tasks: 3 (limit: 4915)
   CGroup: /system.slice/grub-common.service
           ├─17233 plymouth --ping
           └─18502 plymouth --ping

Jun 21 18:22:26 pascal-System-Product-Name systemd[1]: Starting LSB: Record successful boot for GRUB...
Jun 21 18:27:27 pascal-System-Product-Name systemd[1]: grub-common.service: Start operation timed out. Terminating.
Jun 21 18:27:27 pascal-System-Product-Name systemd[1]: Failed to start LSB: Record successful boot for GRUB.
Jun 21 18:27:27 pascal-System-Product-Name systemd[1]: grub-common.service: Unit entered failed state.
Jun 21 18:27:27 pascal-System-Product-Name systemd[1]: grub-common.service: Failed with result 'timeout'.
dpkg: error processing package grub-common (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of grub-pc-bin:
grub-pc-bin depends on grub-common (= 2.02~beta3-4ubuntu2.1); however:
Package grub-common is not configured yet.

dpkg: error processing package grub-pc-bin (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of grub-pc:
grub-pc depends on grub-common (= 2.02~beta3-4ubuntu2.1); however:
Package grub-common is not configured yet.
grub-pc depends on grub-pc-bin (= 2.02~beta3-4ubuntu2.1); however:
Package grub-pc-bin is not configured yet.

dpkg: error processing package grub-pc (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of grub2-common:
grub2-common depends on grub-common (= 2.02~beta3-4ubuntu2.1); however:
Package grub-common is not configured yet.

dpkg: error processing package grub2-common (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
No apport report written because the error message indicates its a followup error from a previous failure.
No apport report written because MaxReports is reached already
Errors were encountered while processing:
grub-common
grub-pc-bin
grub-pc
grub2-common
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: grub-common 2.02~beta3-4ubuntu2.1
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
Date: Wed Jun 21 17:32:38 2017
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2017-05-22 (30 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
ProcCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-21-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
dpkg 1.18.10ubuntu2
apt 1.4
SourcePackage: grub2
Title: package grub-common 2.02~beta3-4ubuntu2.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Ruben-muradyan (ruben-muradyan) wrote on 2017-06-21:

AptOrdering.txt Edit (193 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (472 bytes, text/plain; charset="utf-8")
Df.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Dmesg.txt Edit (91.6 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (10.9 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (2.9 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (1.6 KiB, text/plain; charset="utf-8")
EtcDefaultGrub.txt Edit (1.2 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (98.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2017-06-21

tags:

removed: need-duplicate-check

Brian Murray (brian-murray) on 2017-10-18

tags:

added: plymouth-ping

Revision history for this message

Brian Murray (brian-murray) wrote on 2017-10-18:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please check to see if the command 'plymouth --ping' continues to hang in a terminal. In the event that it does it would help us out if you could run it under strace e.g. 'strace plymouth --ping' so that we can determine why the process is hanging. Thanks for your assistance!

Changed in grub2 (Ubuntu):
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-12-18:

[Expired for grub2 (Ubuntu) because there has been no activity for 60 days.]

Changed in grub2 (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Arindam Bose (adambose1990) wrote on 2018-03-15:

Download full text (7.2 KiB)

I am experiencing same error.

For me plymouth --ping is continuing to hang. Here is the output of 'strace plymouth --ping'

I am experiencing same error.

For me plymouth --ping is continuing to hang. Here is the output of 'strace plymouth --ping'

execve("/bin/plymouth", ["plymouth", "--ping"], [/* 52 vars */]) = 0
brk(NULL)                               = 0x5604650d1000
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
access("/etc/ld.so.preload", R_OK)      = -1 ENOENT (No such file or directory)
openat(AT_FDCWD, "/etc/ld.so.cache", O_RDONLY|O_CLOEXEC) = 3
fstat(3, {st_mode=S_IFREG|0644, st_size=110875, ...}) = 0
mmap(NULL, 110875, PROT_READ, MAP_PRIVATE, 3, 0) = 0x7fc1ca007000
close(3)                                = 0
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
openat(AT_FDCWD, "/lib/x86_64-linux-gnu/libply.so.4", O_RDONLY|O_CLOEXEC) = 3
read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0000E\0\0\0\0\0\0"..., 832) = 832
fstat(3, {st_mode=S_IFREG|0644, st_size=88632, ...}) = 0
mmap(NULL, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fc1ca005000
mmap(NULL, 2185728, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x7fc1c9be6000
mprotect(0x7fc1c9bfb000, 2093056, PROT_NONE) = 0
mmap(0x7fc1c9dfa000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x14000) = 0x7fc1c9dfa000
close(3)                                = 0
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
openat(AT_FDCWD, "/lib/x86_64-linux-gnu/libc.so.6", O_RDONLY|O_CLOEXEC) = 3
read(3, "\177ELF\2\1\1\3\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\340\22\2\0\0\0\0\0"..., 832) = 832
fstat(3, {st_mode=S_IFREG|0755, st_size=1960656, ...}) = 0
mmap(NULL, 4061792, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x7fc1c9806000
mprotect(0x7fc1c99dc000, 2097152, PROT_NONE) = 0
mmap(0x7fc1c9bdc000, 24576, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x1d6000) = 0x7fc1c9bdc000
mmap(0x7fc1c9be2000, 14944, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x7fc1c9be2000
close(3)                                = 0
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
openat(AT_FDCWD, "/lib/x86_64-linux-gnu/librt.so.1", O_RDONLY|O_CLOEXEC) = 3
read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\0\"\0\0\0\0\0\0"..., 832) = 832
fstat(3, {st_mode=S_IFREG|0644, st_size=31744, ...}) = 0
mmap(NULL, 2128864, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x7fc1c95fe000
mprotect(0x7fc1c9605000, 2093056, PROT_NONE) = 0
mmap(0x7fc1c9804000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x6000) = 0x7fc1c9804000
close(3)                                = 0
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
openat(AT_FDCWD, "/lib/x86_64-linux-gnu/libdl.so.2", O_RDONLY|O_CLOEXEC) = 3
read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\220\16\0\0\0\0\0\0"..., 832) = 832
fstat(3, {st_mode=S_IFREG|0644, st_size=14632, ...}) = 0
mmap(NULL, 2109712, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x7fc1c93fa000
mprotect(0x7fc1c93fd000, 2093056, PROT_NONE) = 0
mmap(0x7fc1c95fc000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x2000) = 0x7fc1c95fc000
close(3)                                = 0
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
openat(AT_FDCWD, "/lib/x86_64-linux-gnu/libpthread.so.0", O_RDONLY|O_CLOEXEC) = 3
read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\360a\0\0\0\0\0\0"..., 832) = 832
fstat(3, {st_mode=S_IFREG|0755, st_size=144776, ...}) = 0
mmap(NULL, 2221160, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x7fc1c91db000
mprotect(0x7fc1c91f5000, 2093056, PROT_NONE) = 0
mmap(0x7fc1c93f4000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x19000) = 0x7fc1c93f4000
mmap(0x7fc1c93f6000, 13416, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x7fc1c93f6000
close(3)                                = 0
mmap(NULL, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fc1ca003000
arch_prctl(ARCH_SET_FS, 0x7fc1ca004040) = 0
mprotect(0x7fc1c9bdc000, 16384, PROT_READ) = 0
mprotect(0x7fc1c93f4000, 4096, PROT_READ) = 0
mprotect(0x7fc1c95fc000, 4096, PROT_READ) = 0
mprotect(0x7fc1c9804000, 4096, PROT_READ) = 0
mprotect(0x7fc1c9dfa000, 4096, PROT_READ) = 0
mprotect(0x560465006000, 4096, PROT_READ) = 0
mprotect(0x7fc1ca023000, 4096, PROT_READ) = 0
munmap(0x7fc1ca007000, 110875)          = 0
set_tid_address(0x7fc1ca004310)         = 2076
set_robust_list(0x7fc1ca004320, 24)     = 0
rt_sigaction(SIGRTMIN, {sa_handler=0x7fc1c91e0c70, sa_mask=[], sa_flags=SA_RESTORER|SA_SIGINFO, sa_restorer=0x7fc1c91ee150}, NULL, 8) = 0
rt_sigaction(SIGRT_1, {sa_handler=0x7fc1c91e0d00, sa_mask=[], sa_flags=SA_RESTORER|SA_RESTART|SA_SIGINFO, sa_restorer=0x7fc1c91ee150}, NULL, 8) = 0
rt_sigprocmask(SIG_UNBLOCK, [RTMIN RT_1], NULL, 8) = 0
prlimit64(0, RLIMIT_STACK, NULL, {rlim_cur=8192*1024, rlim_max=RLIM64_INFINITY}) = 0
rt_sigaction(SIGPIPE, {sa_handler=SIG_IGN, sa_mask=[PIPE], sa_flags=SA_RESTORER|SA_RESTART, sa_restorer=0x7fc1c983d140}, {sa_handler=SIG_DFL, sa_mask=[], sa_flags=0}, 8) = 0
brk(NULL)                               = 0x5604650d1000
brk(0x5604650f2000)                     = 0x5604650f2000
epoll_create1(EPOLL_CLOEXEC)            = 3
pipe2([4, 5], O_CLOEXEC)                = 0
epoll_ctl(3, EPOLL_CTL_ADD, 4, {EPOLLERR|EPOLLHUP, {u32=1695355712, u64=94576875213632}}) = 0
epoll_ctl(3, EPOLL_CTL_MOD, 4, {EPOLLIN|EPOLLERR|EPOLLHUP, {u32=1695355712, u64=94576875213632}}) = 0
openat(AT_FDCWD, "/proc/cmdline", O_RDONLY) = 6
read(6, "BOOT_IMAGE=/boot/vmlinuz-4.13.0-"..., 4096) = 130
close(6)                                = 0
socket(AF_UNIX, SOCK_STREAM|SOCK_CLOEXEC, 0) = 6
setsockopt(6, SOL_SOCKET, SO_PASSCRED, [1], 4) = 0
connect(6, {sa_family=AF_UNIX, sun_path=@"/org/freedesktop/plymouthd"}, 29

------------------------------------------------------------------------------------------------
Here is my system info:
lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 17.10
Release:	17.10
Codename:	artful

sudo fdisk -l
Disk /dev/nvme0n1: 238.5 GiB, 256060514304 bytes, 500118192 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: C6DABEB9-3FAD-4556-BE55-40B16405A9AF

Device             Start       End   Sectors   Size Type
/dev/nvme0n1p1      2048   1026047   1024000   500M EFI System
/dev/nvme0n1p2   1026048   1288191    262144   128M Microsoft reserved
/dev/nvme0n1p3   1288192 289443839 288155648 137.4G Microsoft basic data
/dev/nvme0n1p4 499159040 500115455    956416   467M Windows recovery environment
/dev/nvme0n1p5 289443840 499159039 209715200   100G Linux filesystem
/dev/nvme0n1p6 500115456 500117503      2048     1M Linux swap

Partition table entries are not in disk order.

df -h /dev/nvme0n1p5
Filesystem      Size  Used Avail Use% Mounted on
/dev/nvme0n1p5   98G   38G   56G  41% /

uptime
 13:46:44 up 1 day, 23:37,  1 user,  load average: 0.29, 0.35, 0.36

free
              total        used        free      shared  buff/cache   available
Mem:       16306228     5118772     5441476     1344236     5745980    10285520
Swap:       2097148           0     2097148

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Ubuntugrub2 package

package grub-common 2.02~beta3-4ubuntu2.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

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grub2 package