Ubuntu 14.04 install blocks Windows 8.1 from booting in dual boot

Bug #1308758 reported by Don Myers
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
grub2 (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My computer is 5 months old. Was dual booting Windows 8.1 and Ubuntu 13.10. No issues. Did a clean install of 14.04 final beta to the partition which had 13.10. Upon restart, I can only boot to Ubuntu. If I try windows from grub menu, it reverts right back to Ubuntu. If I try windows from a bios selection before loading grub, as soon as I select windows, grub appears, and will only load Ubuntu. Ubuntu is installed in efi mode. Ubuntu and windows both are in the efi partition. I ran the boot-utility for saucy since I didn't find one for 14.10. It did not fix the problem. As of now, I'm locked out of Windows 8.1. Another person had the exactly the same thing happen both on the first install with 13.10 where Ubuntu would not boot, and now on the upgrade to 14.04 where windows 8.1 will not boot. See http://askubuntu.com/questions/447568/windows-8-entry-in-grub-not-working

Version: Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04

Grub 2.02~beta2-8 - All check boxes in synaptic for grub are grayed with an ! point in.

Revision history for this message
Don Myers (donmyers) wrote :

I also have upgraded three machines with dual boots of Windows 7/ Ubuntu 13.10 to Windows 7/Ubuntu 14.04. All three of those machines work perfectly.

Revision history for this message
Phillip Susi (psusi) wrote :

Please attach your /boot/grub/grub.cfg file.

Changed in grub (Ubuntu):
status: New → Incomplete
affects: grub (Ubuntu) → grub2 (Ubuntu)
Revision history for this message
Don Myers (donmyers) wrote : Re: [Bug 1308758] Re: Ubuntu 14.04 install blocks Windows 8.1 from booting in dual boot

Hi Phillip,

Attached is the /boot/grub/grub.cfg file.

Don

On Wed, Apr 16, 2014 at 7:29 PM, Phillip Susi <email address hidden> wrote:

> Please attach your /boot/grub/grub.cfg file.
>
>
> ** Changed in: grub (Ubuntu)
> Status: New => Incomplete
>
> ** Package changed: grub (Ubuntu) => grub2 (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1308758
>
> Title:
> Ubuntu 14.04 install blocks Windows 8.1 from booting in dual boot
>
> Status in “grub2” package in Ubuntu:
> Incomplete
>
> Bug description:
> My computer is 5 months old. Was dual booting Windows 8.1 and Ubuntu
> 13.10. No issues. Did a clean install of 14.04 final beta to the
> partition which had 13.10. Upon restart, I can only boot to Ubuntu. If
> I try windows from grub menu, it reverts right back to Ubuntu. If I
> try windows from a bios selection before loading grub, as soon as I
> select windows, grub appears, and will only load Ubuntu. Ubuntu is
> installed in efi mode. Ubuntu and windows both are in the efi
> partition. I ran the boot-utility for saucy since I didn't find one
> for 14.10. It did not fix the problem. As of now, I'm locked out of
> Windows 8.1. Another person had the exactly the same thing happen both
> on the first install with 13.10 where Ubuntu would not boot, and now
> on the upgrade to 14.04 where windows 8.1 will not boot. See
> http://askubuntu.com/questions/447568/windows-8-entry-in-grub-not-
> working
>
> Version: Description: Ubuntu Trusty Tahr (development branch)
> Release: 14.04
>
> Grub 2.02~beta2-8 - All check boxes in synaptic for grub are grayed
> with an ! point in.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1308758/+subscriptions
>

--

*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*
Don C. Myers
Manager, Farm and Rural Property Division
e-PRO Certified by the National Association of Realtors
Don's Cell Phone: 814-571-9518, Don's Home Phone: 814-422-8111
Don's E-mail: <email address hidden>

*RE/MAX Centre Realty **1375 Martin Street, State College, PA 16803*
Office Phone: 814-231-8200 Fax: 814-231-8220
Visit the Farm and Rural Property Division web site at
*www.CentralPaRuralProperty.com
<http://www.CentralPaRuralProperty.com/> *
Visit the RE/MAX Centre Realty main web site at *www.StateCollegeHomeSales.com
<http://www.statecollegehomesales.com/> *
View Don's Farm Web Site at www.myersfarm.com
*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*

Phillip Susi (psusi)
Changed in grub2 (Ubuntu):
status: Incomplete → New
Revision history for this message
Shaform (shaform) wrote :

Since you cannot boot windows 8.1 from BIOS, you may have a different problem.

However, I do notice that many people are unable to dual boot window 8.1 and Ubuntu in UEFI Secure Boot mode: http://ubuntuforums.org/showthread.php?t=2187907

I have this same problem, I cannot boot Windows 8.1 from grub, but I can boot it from BIOS menu.

Revision history for this message
Don Myers (donmyers) wrote :
Download full text (3.3 KiB)

When the problem first developed, I sent the output to the boot-utility folks also. It was a while before they got back to me, plus I didn't get back to them immediately because I felt I would probably find something in the Internet how to make it work. I didn't, so I followed up with them. First they had me do the following:

hello Don,
Please:
1) run Boot-Repair --> "Advanced Options"--> untick "Backup and rename Windows EFI files" --> tick "Restore EFI backups" --> Apply, and tell us the new URL that will appear.
2) reboot the computer and tell us what you observe

Regards
The B-R team

This was my reply to them with the results after doing the above:

Hi,
Thank you so much for your help. We progressed, but aren't done yet. I have windows booting now as it normally would. The grub options didn't show up at all now. Here is the log:
http://paste.ubuntu.com/7318099

Thank you again so much.

Then they wrote back and had me do the following:
Hello Don,

Good job :)
Now please go into your BIOS (UEFI firmware ), and select "Ubuntu" as default boot entry in the boot order menu.
If unsure, please send us pictures (taken with camera) of your BIOS menus.

Regards
The B-R team

Here was my response to trying that (I had pictures in the e-mail back to them.):
Hi,

Thank you!

If I press F12, I have the option to select what I want to boot from. However, all I can do with this menu is to select. Even though there are the up and down arrows and it says to move selection, if you try to select any of them so you could try to move them, they automatically execute. So I can't move Ubuntu to #1. If I don't do anything when the computer is in the process of booting, Windows boots. If I select windows from the BIOS menu, windows boots. If I select Ubuntu, I get the Grub menu where I can select Ubuntu, Ubuntu advanced, and Windows. It does not include the Windows restore link.
If I select Ubuntu in the Grub menu, Ubuntu boots. If I select Windows in the Grub menu, Windows boots.
I went into the BIOS (Yes, I do know that isn't the proper terminology. I guess I'm set in my ways.) I could not find anything directly in the BIOS which would let me change the boot order.

In order to change the Boot Mode or Priority, I had to enable CSM. In Boot Mode, I changed it to UEFI first from Auto. I also changed the Boot Priority to UEFI first. I saved the settings and rebooted. The computer would not boot. I went back and changed them to the original settings, and everything works as described above.

It seems to me if we get the BIOS to recognize GRUB, then we should have a working situation, but I'm the amateur and you folks are the professionals.

Thanks again for all of your assistance.

Don

I've attached the complete e-mail with the pictures. On one hand, I would really like to have this fixed. I do 95% of my work in Ubuntu, and having to hit F12 all the time when I boot to be able to get into Ubuntu isn't efficient use of my time. Plus, I might wear out the F12 key! But, at least after a month, I can get into both systems. It seems like there are lots of problems. It seems like Ubuntu is getting a lot of blame for the issues, but it all goes back to Microsoft a...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in grub2 (Ubuntu):
status: New → Confirmed
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Hi Don,

So I can make sure I understand properly, when you hit F12 you can select Windows or Ubuntu and they both boot properly when selected, and on top of that, when you select Ubuntu you get the Grub menu and can choose between Ubuntu and Windows there as well?

I'm trying to confirm that the only problem at this point is that you need to hit F12 to get to Ubuntu; otherwise the computer boots straight to Windows?

Furthermore, what make and model of system is this? Could there be a BIOS firmware update available that would allow enabling boot order selection? Does boot priority currently only give you a choice between "UEFI first" and "BIOS first"?

Finally, try to run 'efibootmgr' from Ubuntu and include its output here on the bug.

Thanks!

Changed in grub2 (Ubuntu):
status: Confirmed → Incomplete
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for grub2 (Ubuntu) because there has been no activity for 60 days.]

Changed in grub2 (Ubuntu):
status: Incomplete → Expired
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