no sound after upgrading 9.04 to 9.10 in DELL XPS 1530

[Narbeh]

i have DELL XPS 1530 and when i upgraded 9.04 to 9.10 i found that there is no sound. I haven't got my hardware device in "Sound". also jack is not working. this is the alsamixer output:

alsamixer: function snd_ctl_open failed for default: No such file or directory

ProblemType: Bug
AlsaDevices:
 total 0
 drwxr-xr-x 2 root root 60 2009-11-13 19:31 by-path
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed with exit code 1:
CheckboxCommand: alsa_record_playback
CheckboxDescription:
 Open the volume control application by right-clicking on the speaker icon in the panel and selecting "Sound Preferences". Select the "Input" tab and choose any alternate (non-default) device(s). Select the "Output" tab and choose any alternate (non-default) device(s). When you are done, click the Test button, then speak into the microphone. After a few seconds, your speech will be played back to you.

 Did you hear your speech played back?
CheckboxTest: alsa_record_playback_alternates
Date: Fri Nov 13 19:39:50 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 LANGUAGE=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-16.57-generic
SourcePackage: alsa-driver
Tags: checkbox-bug
Uname: Linux 2.6.28-16-generic i686

[CMoulton (bozwick)]

Check you audio icon at the top of your task bar. Ubuntu 9.10 when installed puts it on mute via default in which I thought the very same thing, my sound card is not working. Go under preferences and uncheck mute and also raise the sound slider. This might help.

[Daniel T Chen (crimsun)]

DistroRelease: Ubuntu 9.10
...
ProcVersionSignature: Ubuntu 2.6.28-16.57-generic

Note that this is Jaunty's kernel, not Karmic's.

[Brad Figg (brad-figg)]

It seems that after upgrading to Karmic you are still
booting a non-Karmic kernel. There may have been an
issue updating grub during the upgrade.

In a terminal run:
  sudo mv /boot/grub/menu.lst /boot/grub/menu.lst.backup
  sudo update-grub
  sudo reboot

After rebooting, in a terminal run:
  uname -a

Verify that the kernel you are now booting is of the
2.6.31 variety. It should look something like: "Linux bradf-home 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 x86_64 GNU/Linux"

If, after booting with a Karmic kernel you are still
having audio issues, change this bug back to new and
run:
  apport-collect -p alsa-base 482209

[dino99 (9d9)]

outdated report & no more maintained distro; please send a new one if that issue still exist (using ubuntu-bug)