No sound after distro upgrade

Bug #478198 reported by David Roberts
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
grub (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

After upgrade to 9.10 the sound now fails to work.

ProblemType: Bug
AlsaDevices:
 total 0
 drwxr-xr-x 2 root root 60 2009-11-08 09:43 by-path
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed with exit code 1:
CheckboxCommand: alsa_record_playback
CheckboxData: Sound broken after upgrade from last distro.
CheckboxDescription:
 Open the volume control application by right-clicking on the speaker icon in the panel and selecting "Sound Preferences". Select the "Input" tab and choose any alternate (non-default) device(s). Select the "Output" tab and choose any alternate (non-default) device(s). When you are done, click the Test button, then speak into the microphone. After a few seconds, your speech will be played back to you.

 Did you hear your speech played back?
CheckboxTest: alsa_record_playback_alternates
Date: Sun Nov 8 10:11:35 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: alsa-driver
Tags: checkbox-bug
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
David Roberts (seodavid) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
Revision history for this message
Steve Langasek (vorlon) wrote :

Thank you for taking the time to report this bug and help to improve Ubuntu.

It appears that the problem you're experiencing is because you're still running the old kernel from Ubuntu 9.04, despite having upgraded to Ubuntu 9.10.

There are several ways that you can wind up booting an old kernel after an upgrade. Bug #470490 describes one of the most common, and includes instructions on how to correct your menu.lst if this is the problem you're having.

Have you previously modified the grub menu.lst configuration on this system? Were you prompted on upgrade whether you wanted to keep your local modifications to menu.lst, or install the package maintainer's version?

affects: alsa-driver (Ubuntu) → grub (Ubuntu)
Changed in grub (Ubuntu):
status: New → Incomplete
Revision history for this message
David Roberts (seodavid) wrote : RE: [Bug 478198] Re: No sound after distro upgrade

Yes, I had to recreate the grub with the grub update command to fix.

> Date: Tue, 10 Nov 2009 06:49:33 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 478198] Re: No sound after distro upgrade
>
> Thank you for taking the time to report this bug and help to improve
> Ubuntu.
>
> It appears that the problem you're experiencing is because you're still
> running the old kernel from Ubuntu 9.04, despite having upgraded to
> Ubuntu 9.10.
>
> There are several ways that you can wind up booting an old kernel after
> an upgrade. Bug #470490 describes one of the most common, and includes
> instructions on how to correct your menu.lst if this is the problem
> you're having.
>
> Have you previously modified the grub menu.lst configuration on this
> system? Were you prompted on upgrade whether you wanted to keep your
> local modifications to menu.lst, or install the package maintainer's
> version?
>
>
> ** This bug is no longer a duplicate of bug 470265
> jaunty to karmic upgrade failed to update menu.lst (update-grub missing from kernel-img.conf)
>
> ** Package changed: alsa-driver (Ubuntu) => grub (Ubuntu)
>
> ** Changed in: grub (Ubuntu)
> Status: New => Incomplete
>
> --
> No sound after distro upgrade
> https://bugs.launchpad.net/bugs/478198
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “grub” package in Ubuntu: Incomplete
>
> Bug description:
> After upgrade to 9.10 the sound now fails to work.
>
> ProblemType: Bug
> AlsaDevices:
> total 0
> drwxr-xr-x 2 root root 60 2009-11-08 09:43 by-path
> AplayDevices: aplay: device_list:223: no soundcards found...
> Architecture: i386
> ArecordDevices: arecord: device_list:223: no soundcards found...
> AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed with exit code 1:
> CheckboxCommand: alsa_record_playback
> CheckboxData: Sound broken after upgrade from last distro.
> CheckboxDescription:
> Open the volume control application by right-clicking on the speaker icon in the panel and selecting "Sound Preferences". Select the "Input" tab and choose any alternate (non-default) device(s). Select the "Output" tab and choose any alternate (non-default) device(s). When you are done, click the Test button, then speak into the microphone. After a few seconds, your speech will be played back to you.
>
> Did you hear your speech played back?
> CheckboxTest: alsa_record_playback_alternates
> Date: Sun Nov 8 10:11:35 2009
> DistroRelease: Ubuntu 9.10
> NonfreeKernelModules: nvidia
> Package: alsa-base 1.0.20+dfsg-1ubuntu5
> PackageArchitecture: all
> ProcEnviron:
> SHELL=/bin/bash
> LANG=en_GB.UTF-8
> ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
> SourcePackage: alsa-driver
> Tags: checkbox-bug
> Uname: Linux 2.6.28-11-generic i686

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