Ubuntu 18.04 Install crashes during grub-installer

Bug #1903591 reported by Robert Moenck
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
New
Undecided
Unassigned

Bug Description

I tried to re-install Ubuntu 18.04 because I was getting a series of:
  ima: Error Communicating to TPM chip
messages on start-up and then the system would loop on the dots start-up screen.
I was able to Ctrl-D to get a command line and run grub-update to refresh the grub menu.

TPM is Trusted Platform Module a uefi bios setting
that I don't see in my BIOS screen.

I have a multi-boot system.
The Windows 10 partition still appears to work
but the suggestions for re-setting TPM from Windows 10 do not work for me.

It may be the grub-installer cannot be installed because of this TPM issue.
It may be this started happening after I attempted to install Ubuntu 20.10 on another partition.

I have tried the Boot Repair disk without success.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.12
ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 9 15:38:13 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
 LANGUAGE=en_CA.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Robert Moenck (rmoenck) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.